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Four
Myths of Services GlobalizationSM 
neoIT
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The Offshore Nation, provides
insight into several myths of services globalization. Any new business model or
trend inevitably brings with it confusion and sometimes falsehoods, as people
who do not understand the trend attempt to make sense of its nuances and
complexities. The globalization of services is no exception. This article,
which is an excerpt from the book, will dispel some of the myths surrounding
services globalization, and discuss the realities of some of the most
frequently asked questions surrounding it. |
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| Articles |
| Latest
articles to keep you up-to-date. Browse through the continuously updated list
gathered from leading magazines and journals. You'll find recent strategic
sourcing, offshore and global sourcing and sourcing technology articles and
stories. |
Archived Articles:
2001
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2006
Current Articles:
2007
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| 2007 |
Outsourcing in Local Time
by Marisa Taylor - September 2007 |
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According to the National Association of Software and Services Companies (NASSCOM) in India,
the country's exports of software and other services like call centers totaled $ 23.6 billion in
2006, up 33 percent from 2005. And Plunkett Research says that global outsourcing revenues are
projected to hit $450 billion by 2007. In Houston, Texas - based research firm doesn't monitor
Latin America outsourcing revenues, but notes that subcontracting in the region is on the rise
as U.S. companies seek out closer offshore sites.
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External affairs
The Economist - August 2007
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At the start of the decade anecdotes began to circulate about the perils of
sending white-collar work abroad. One apocryphal tale centred on Indian workers
who had been given the job of keying the results of the latest British census
into a database. The work was done quickly. Everyone was satisfied until the
entries were reviewed and it emerged that the most common surname in Britain
was "Ditto". But the initial amusement about offshoring soon gave way to fear.
The threat that cheap labour in India and other low-wage countries posed to
costlier workers in the developed world was a central theme of America's 2004
presidential campaign.
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Seven Myths About Outsourcing
Wall Street Journal - USA - June 2007
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This article by Phanish Puranam and Kannan Srikanth talks about the 7 of Outsourcing
that are believed by most outsourcing companies. In recent years, there's been a
seemingly endless boom in offshore outsourcing. But companies that think handing off
an operation to an overseas provider is easy can get a rude awakening.
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The Next Frontier in IT strategy: A McKinsey Survey
The McKinsey Quarterly - May 2007
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According to a recent McKinsey survey, things have changed markedly since a
decade ago, when many CIOs merely responded to business information needs. This
change shows that IT strategy is maturing from a reactive to a proactive
stance. However, IT leaders are less confident that they are driving
innovations that lead their companies to new products and processes.
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Acting on Global Trends: A McKinsey Global Survey
The McKinsey Quarterly - May 2007
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Business executives around the world agree that knowledge and technology
trends, as well as those linked to economic growth in emerging markets, will
have a positive impact on the profitability of their companies, but there is a
gap between the impact that executives assign to these trends and the extent to
which they have taken active steps to seize the opportunities. In this McKinsey
Survey they respond to questions about 14 macroeconomic, political, social,
environmental, and business trends also revealing that executives view
some-including geopolitical instability and a social backlash against corporate
activity-more as risks than as opportunities.
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Hungry Tiger, Dancing Elephant
The Economist - April 2007
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This article speaks on IBM's growth strategy and how India is now at the core
of it. With other big developing countries, including China, Brazil and Russia,
it is fast becoming the firm's centre of gravity.
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Getting More Out of Offshoring the Finance Function
The McKinsey Quarterly - April 2007
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Offshore finance and accounting service providers have responded to the
increasing complexity of the finance function by beefing up their capabilities.
and yet few companies get the full benefit of offshoring many are only now
beginning to offshore more than a few piecemeal projects.
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Rules To Live By: Winning At Vendor Relations
Global Services - March 2007
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Vendor management ranks right up there among your most critical capabilities.
This article explains why CIOs need to take charge, how to go about doing it,
and why trust is so key to this relationship.
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Integrating Diverse IT Systems: An Interview with the CIO of Credit Suisse
McKinsey - January 2007
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Tom Sanzone explains how his broad authority within the company helps keep IT
aligned with the business strategy.
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The McKinsey Global Survey of Business Executives : Confidence Index, January
2007
McKinsey - January 2007
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With confidence unshaken, executives are keen to hire, particularly in Asia.
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