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| Welcome to our
Archives section! Here are some more articles to satisfy your curiosity on the
fascinating subject of outsourcing. Enjoy your reading! Feel free to send in
your comments to
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| Latest
articles to keep you up-to-date. Browse through the continuously updated list
gathered from leading magazines and journals. You'll find recent strategic
sourcing, offshore and global sourcing and sourcing technology articles and
stories. |
Archived Articles:
2001
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2002
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2003
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2004
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2005
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2006
Current Articles:
2007
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| 2006 |
The Overlooked Potential for Outsourcing in Eastern Europe 
McKinsey - December 2006
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Companies that seek to outsource their IT and business processes seldom head
for the region-but soon more of them will.
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"Anticipation Paid Off Handsomely" - Impact of Typhoon Xangsane in the
Philippines
neoIT - October 2006
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This research brief analyzes the effect of typhoon "Xangsane" which hit the
Philippines in the last week of September, 2006 on the local outsourcing
industry. This brief summarizes feedback from shared service centers and
service providers operating in Metro Manila and evaluates the preparedness of
the Philippines BPO and shared services sector for managing business continuity
during natural disaster.
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The Case for Transparency
Global Services - September 2006
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Stakeholders have a right to know how your company plans to tap the global
labor market. True, individual execs can't handle it - here is what to do.
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Benchmarking India's Business Process Outsourcers
McKinsey - July 2006
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A new methodology for measuring the performance of remote providers shows that
while clients are mostly satisfied, there is significant room for improvement.
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Building a Global IT Organization: An Interview with DPWN's Managing Director
for IT
McKinsey - May 2006
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Stephen McGuckin explains how the company consolidated its IT operations and
developed a unique model for outsourcing and offshoring.
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Taking Offshoring Beyond Labor Cost Savings
McKinsey - May 2006
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Offshoring becomes a powerful tool for business transformation once companies
combine labor cost savings with other productivity and revenue-generating
levers.
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Ten trends to watch in 2006
McKinsey - May 2006
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Centers of economic activity will shift profoundly, not just globally, but also
regionally. Asia (excluding Japan) accounts for 13 percent of world GDP, while
Western Europe accounts for more than 30 percent. Within the next 20 years the
two will nearly converge. Some industries and functions-manufacturing and IT
services, for example-will shift even more dramatically.
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China's looming talent shortage
McKinsey - May 2006
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China could emerge as a base for IT and business process offshoring, but unless
the country addresses its looming labor shortage now the global ambitions of
Chinese companies will probably be stymied.
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Offshoring: The Next Industrial Revolution?
Foreign Affairs - April 2006
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Economists who insist that "offshore outsourcing" is just a routine extension of international
trade are overlooking how major a transformation it will likely bring and how significant
the consequences could be. The governments and societies of the developed world must start preparing, and fast.
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The untapped market for offshore services
McKinsey - April 2006
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The global market for offshored IT services and business processes has nearly
tripled since 2001. However, a study finds that service providers have so far
captured only 10 percent of a $300 billion opportunity. The pace of adoption
will be shaped by the interplay of three forces: supply (the capacity and
quality of offshore locations), demand (the rate at which companies adopt
offshoring), and the actions of industry players.
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Future Sourcing
- Evaluating the risks and benefits of sourcing
KPMG - April 2006
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Financial Services organizations with complex global sourcing operations face a
critical need for processes and structures that can provide a clear view of
sourcing's risks & benefits.
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The
Ultimate Question: Driving Good Profits and True Growth
March 2006
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The Key: elevating customer metrics to the same level of rigor and importance
as financial metrics like revenue growth or return on equity. The best way to
accomplish that? Using one simple question- How likely is it that you would
recommend this company to a friend or colleague? This single question
allows companies to track promoters and detractors, producing a clear measure
of an organization's performance through its customers' eyes-its Net Promoter®
Score.
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Will Political Instability of Philippines Dramatically Impact Country's
Offshore Outsourcing Industry?
neoIT Report - March 2006
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The report examines Affect of Philippines State Of Emergency on Service
Providers and Buyers. According to neoIT CEO Atul Vashistha, "The current
situation in the Philippines heightens the need for companies to have multiple
global sourcing locations and to have multi-country, multi-location disaster
recovery plans in place."
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Information Security Environment in India
NASSCOM-Evalueserve Free Report - February 2006
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The objective of the report is to evaluate the information security environment
(regulatory environment and security practices) in India vis-à-vis that in the
US and the UK. The report compares Indian IT and ITeS companies with their
counterparts in the US and the UK, with regard to the practices followed to
ensure data security and confidentiality. It highlights data security and
privacy laws in the US, the UK and India, especially those relevant to the
offshoring sector.
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China's Next Great Leap
Bain & Company - February 2006
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China sees itself as an incubator for top companies rather than the workshop of
the world. China expects to create as many as 50 of the world's 500 largest
companies by the year 2010 .
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Measuring Performance in Services
Mckinsey - February 2006
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As services become an ever larger part of the global economy, managers are
looking for ways to improve productivity and efficiency. Services may be more
difficult to measure and standardize than the manufacture of products, however,
adopting the principles set forth in this article will help companies improve
the delivery, pricing, and sales and marketing of services.
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Outsourcing Strategies: Special Report
CIO - January 2006
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A three-part series about outsourcing strategies and success models, defined in
original research by MIT's Center for Information Systems Research and CIO.
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Outsourcing 2006: At the Tipping Point
AMR Research - January 2006
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Over the next two years, the outsourcing market will go through a major
shakeup. The sun is already setting on the market share dominance of the six
major outsourcing firms, and the major Indian services firms have the potential
to leap to the forefront.
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