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to our Archives of White Papers & Case Studies! This section will give you
more insights into the fascinating subject of outsourcing. Enjoy your reading!
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Current White Papers:
2007
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2008
Archived White Papers:
2001
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2002
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2003
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2004
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2005
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2006
Paid Research:
2004
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2005
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2006
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| 2006 |
Maximizing Value and Avoiding Pitfalls of a Multi-Vendor Services GlobalizationSM
Strategy 
neoIT - November 2006 |
As clients increase their use of services globalization, many are moving from a
single outsourcing vendor to a multi-vendor strategy. When implemented
successfully a multi-vendor sourcing approach can help to reduce costs, lower
risks and increase operational efficiency.
This white paper provides insights into the advantages of multi-sourcing and
addresses the possible areas of failure as companies struggle to effectively
manage an increasingly complex services globalization model. The report
includes a case study of a fictional company as it transitions from a single
vendor to a multi-vendor sourcing strategy.
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Global City Competitiveness
neoIT - October 2006
A one-on-one presentation on this topic by a neoIT advisor is available to
neoIT clients.
A detailed version of this white paper is available to neoIT clients and
premium readers.
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In 2004, we issued the first Offshore City Competitiveness Report, ranking
twenty-seven Indian cities based on their attractiveness for offshoring. In the
past two years, since the groundbreaking report was issued, multiple sourcing
centers of excellence have emerged across the globe, with India home to several
of the most established cities.
The Global City Competitiveness report provides enterprises a perspective on
the current strengths and weaknesses of various cities in order to find a fit
that meets their global sourcing requirements. For service providers looking to
expand services delivery capability, the report can help identify locations of
untapped labor pools and strong support infrastructure that facilitates such
growth.
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Seven Secrets of Successful Globalizers
neoIT - September 2006 |
This is an excerpt from an upcoming book by Atul Vashistha and Eugene Kublanov
titled "Seven Secrets of Highly Successful Globalizers". It provides an
overview of the global practices that highly successful firms have in common
based on the premise that companies that are successful globalizers engage in
similar practices - practices which other companies should be able to emulate.
Register
here to receive email notifications related to the release of the book.
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Putting Services GlobalizationSM to the Test: The Relationship
Between Offshore Maturity and Financial Performance
neoIT - August 2006
A one-on-one presentation on this topic by a neoIT advisor is available to
neoIT clients.
A detailed version of this white paper is available to neoIT clients and
premium readers.
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This report evaluates the relationship between offshore maturity and financial
performance. Specifically the success metrics of creating shareholder value,
improved profitability and revenue growth are addressed and the white paper
also examines how globalization initiatives can make a significant contribution
to these benchmarks. In the study, the Fortune 500 list is examined and
categorized into levels of offshore maturity, ranging from those with little or
no offshoring experience to those that have incorporated services globalization
to a high degree.
Of the 500 companies analyzed, 77% of the firms have a low or medium level of
offshore experience - or maturity - indicating much room left for growth for
these companies to fully realize the benefits of services globalization. The
report examines the maturity level by industry and how offshoring has affected
each of these industries by comparing and mapping the effect of offshore
maturity on shareholder value, profitability and revenue growth.
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Leveraging Services GlobalizationSM to Reduce Time-to-Market through
Process Transformation
neoIT - July 2006 |
As client organizations leverage services globalization to reduce costs and
improve quality, they have also begun to see the potential of leveraging
services globalization to reduce time-to-market. In fact, neoIT research
suggests that more than half of globalizing client organizations see a
reduction in time-to-market as their primary objective in services
globalization.
The Time-to-Market whitepaper analyzes how leading organizations can leverage
services globalization to reduce time-to-market and covers the following
topics:
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The importance of decreasing time-to-market. |
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Commonly used techniques that don't work to reduce time-to-market. |
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Process transformation as the key to reducing time-to-market. |
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How services globalization can help client organizations
transform processes and reduce time-to-market. |
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Offshore and Nearshore ITO and BPO Salary Report
neoIT - June 2006 |
This annual information technology and business process outsourcing salary
report recaps outsourcing salary data for 2005 and provides information on the
key trends for offshore and nearshore outsourcing destinations, identifying
criteria for evaluating cost structures. Topics addressed in the study include:
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Factors beyond cost structure that drive sourcing decisions |
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Optimizing the balance of offshore versus nearshore decisions |
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Latest global sourcing salary trends |
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Balancing rising salaries in mature nearshore and offshore
destinations with emerging, lower cost, offshore destinations |
While India, China and the Philippines have long dominated the IT & BPO area,
new centers of excellence are emerging in Eastern Europe and Latin America.
Given the increasing capabilities across all offshore destinations, the impetus
for services globalization goes beyond labor costs.
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South Eastern Europe: Services Globalization's New Frontier
neoIT - April 2006 |
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In this whitepaper, neoIT looks at Romania, Bulgaria, Slovenia and Croatia's
readiness as supply-side services globalization destinations and rank each
country's offshore readiness. Through the use of the "Offshore Readiness Index"
the report provides useful assessments of each country's strengths, weaknesses
and general state of readiness for global sourcing. Of the four countries
Slovenia appears to be the most offshore ready, while Croatia was ranked the
least offshore ready.
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Competitiveness and an Emerging Sector: The Russian Software Industry and it's
Global Linkages
Fisher Center Research Reports - March 2006 |
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A survey reveals that foreign outsourcing contracts, a high value added niche
and high education characterise Russia's small, privately held software firms.
A comparison with the Indian software industry underscores the structural
differences in outsourcing relationships developed by the two countries and
emphasises that national advantages are complex amalgamations of many factors
and need to be overtly marketed.
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Services GlobalizationSM: Emergence of a New Driver for Business
Agility
neoIT - March 2006 |
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The maturation of services globalization stems from offshore outsourcing, and
results from the combination of economic maturity, free trade across borders,
and the emergence of centers of excellence around the world. Services
globalization can help companies with a flexible business model seize
opportunities and dodge obstacles to business success, thereby providing a
competitive advantage. By leveraging services globalization companies can cut
costs by having processes performed by service providers that can perform them
more efficiently; can improve quality by sourcing talent throughout the world;
and can increase its growth by taking advantage of labor pools wherever they
may be located.
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Leveraging Services GlobalizationSM in the Asset Management Industry
neoIT - January 2006 |
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number of factors are converging to prompt asset management firms to leverage
services globalization. The need to cut costs associated with new products and
geographies, erratic equities market, globalization and increasingly demanding
clients and stringent regulations mean that asset management companies must
overhaul their operations, says neoIT, and leveraging services globalization
optimally will be high on the list of solutions. The report also provides an
in-depth view of the services best suited for globalization and actions that
clients and vendors should take to benefit from Services Globalization.
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