Volume 2 Issue 4 April 2004
Articles | Research | Events | Knowledge Center

Welcome to the April issue of Offshore Insights!

Globalization of services has brought on the second wave of business transformation two decades after manufacturing outsourcing did the same for product development. As the market matured, companies began looking beyond India to increase their global competitiveness. Having multiple offshore delivery centers offers distinct advantages, apart from the cost savings that made offshoring a business reality. As companies look at their global portfolio, they decide on offshore, nearshore or onshore destinations. What are the advantages of each location?

We are tracking the offshore outsourcing space to give you updated news, views and trends to add value to your offshore outsourcing decisions. In January we discussed the nearshore option for the USA, this month, we examine the nearshore option for Europe.

 
Offshore Sourcing Articles
The European Nearshore Opportunity: Eastern Europe
  By neoIT
 

Cost, cultural compatibility, service quality, multi-lingual skills, time zone compatibility and EU accession in April 2004 has created a lot of interest in Central and Eastern Europe (CEE) a preferred nearshore destination for Western Europe.

Outsourcing of IT/BPO has evolved as a strong business model and continues to grow in double digits in western Europe. The need to remain cost-competitive, focus on core competencies has prompted firms to look at emerging offshore/nearshore locations as a part of their global sourcing strategy.

Top
Industry Research and Case Studies
The Executive Question: Offshoring
  By Silicon.com
 

Is there a more contentious subject than offshoring? This article explains why making tough decisions now is necessary.

Captives: Opportunities, Challenges and How to Get Started
  By neoIT
 

Ownership, control and cost savings are factors driving the growth of captive centers. What are the challenges, and what are the growth opportunities?

Top
Special Events
SIG Conference
 

May 4 - 7, 2004
Houston, TX


Atul Vashistha, neoIT CEO, will jointly present with a global client organization on Leveraging Offshore to Create a Shared Services Model, on Wednesday May 5, 2004.

Outsourcing and Globalization: Good or Evil?
 

May 5, 2004
San Jose, CA


Debashish Sinha, neoIT Managing Director, will participate in a panel discussion on Outsourcing and Globalization: Good or Evil, on Wednesday May 5, 2004.

TiECon 2004
 

May 14 - 15, 2004
Santa Clara, CA


Atul Vashistha, neoIT CEO, will moderate a panel on Going Global: Leveraging Global Talent (India, China etc).

World Bank Technology Conference
 

May 18 - 19, 2004
Washington, D.C.


Atul Vashistha, neoIT CEO, will moderate a panel discussion on Offshore Services - New Opportunities on Tuesday May 18, 2004.

WorldatWork 49th Annual Conference & Exhibition
 

May 23 - 26, 2004
Boston, MA


Atul Vashistha, neoIT CEO, will participate in a panel discussion on HR's Role in the Offshoring Revolution, on May 25, 2004.

The Fourth Software Outsourcing Summit
 

June 9 - 11, 2004
St. Petersburg, Russia


Eugene Kublanov, neoIT Vice-President (Corporate Development), will speak on Russia as an Offshore Destination for U.S. Clients. A Prospective From a Leading Consultancy Firm, on June 10, 2004.

Business4Site Technology Summit
 

June 15 - 17, 2004
Los Angeles, CA


Debashish Sinha, neoIT Managing Director, will present on Roadmap to Multi-Sourcing: The Right Source for Every Function, on June 15, between 4 pm & 5 pm. on June 10, 2004.

The Conference Board's 2004 HR Outsourcing Conference
 

September 28 - 29, 2004
Chicago, IL


Atul Vashistha, neoIT CEO, will present on Global Sourcing: Does It Match Your Strategy, on Wednesday September 29, 2004 between 10 am & 11 am.

2004 Computer and Internet Law Section of the Oregon State Bar Annual CLE
 

October 7, 2004
Portland, Oregon, USA


Eugene Kublanov, neoIT Vice-President (Corporate Development), will present on International Panel: Software Outsourcing Abroad; China Market Access, on Thursday October 7, 2004 between 2 pm & 2.45 pm.

Top
Offshore Knowledge Center


Visit Offshore Knowledge Center to learn more about global and offshore outsourcing. Examine best practices on the full lifecycle of offshoring from assessment and due diligence to transition, on-going management and analysis. You will find reports written by respected industry analysts, offshore articles from around the Web, and other important resources, such as newsletters and presentations.

What’s new in the OKC
The Nearshore Opportunity: A Closer Look at Canada and
Mexico
HI B Visa Quota: No Impact
Expert Advice on Offshore Outsourcing
Fortress America?
Top
neoIT in the News
  The Outsourcing Dilemma
  Inc.com Magazine
April, 2004
  "Don't even think about offshoring if you can't cut costs by at least 20%; in fact, you should be saving about 40%. Otherwise, you will be spending too much energy trying to manage the process," says neoIT CEO Atul Vashistha.
 
  The Let-Someone-Else-Do-It Strategy
  BusinessWeek
April, 2004
  "The most common problem in offshoring is lower savings -- often 50% lower, and salaries in places like India and the Philippines are growing by 10% to 15% a year," says neoIT CEO Atul Vashistha.
 
  Mid-Sized BPO Firms Likely Acquisition Targets
  Financial Express
April, 2004
  Clients are looking at acquiring mid- to small-sized BPO companies in India, and building their offshore voice capability, says neoIT Managing Partner Avinash Vashistha.
 
  Offshore Outsourcing Myths Exposed
  Offshore Update
April, 2004
  “A company doing business with a firm 13 time zones away, will have to spend a lot of money on travel and other things and these costs will eat away at the cost savings realized through outsourcing,” says Eugene Kublanov, Vice-President, Corporate Development, neoIT.
 
  IBM Acquires Indian BPO Company
  Top Consultant
April, 2004
  "Close to half a dozen mid-size global IT companies are evaluating mid-sized BPO companies in India for acquisitions," says neoIT.
 
  Wage Inflation Unlikely to End India’s Offshore Dominance
  Computerworld
April, 2004
  Salary levels of Indian programmers are expected to double by the year 2010, based on a 13% compound annual growth rate, says neoIT Corporate Development Vice-President Eugene Kublanov.
 
  All Things Considered
  NPR
April, 2004
  Outsourcing is creating a whole new industry in the US. neoIT CEO Atul Vashistha speaks to Laura Syndell, on globalization and the American economy.
 
  Into Thin Air
  Fast Company
April, 2004
  "This is the next iteration of the global economy," says Atul Vashistha, CEO of neoIT, an offshore advisory firm. "The story is what would happen to these companies if they did not go offshore."
 

Opinion Poll
  What influences your decision to offshore your IT and business processes?
 
Cost
Control
Quality
Risk
Other
All of the above
 
View results

View Editorial comments on the March Opinion
Poll
Resources
  SBPOA
  The Shared Services and Business Process Outsourcing Association (SBPOA) is a membership organization for executives, managers, consultants, administrators, and educators, with a professional interest in gaining a better understanding of what it takes to setup and lead best-in-class Shared Services or successful BPO activities.
 

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