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Welcome to the April 2005 issue of Offshore Insights!
Over the past five years, globalization of IT and other business functions have
taken on the characteristics of a mega trend, a trend that represents
opportunities for some, threats for others and changes for everyone. These
changes seep into organizations at different stages of the offshoring
lifecycle, affect both internal and external stakeholders and need to be
managed carefully in order to avoid damaging effects such as employee
productivity, negative publicity and a myriad of other issues. To effectively
deal with these changes, organizations must anticipate the discontinuity that
global service delivery introduces into organizational structure, workforce,
focus and mission and put in place an effective communication strategy that
accounts for the needs of all stakeholders.
We are tracking the offshore outsourcing space to give you updated news, views
and trends to add value to your offshore outsourcing decisions. This issue
discusses best practices in communicating global outsourcing initiatives.
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| Offshore Sourcing Articles
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Best Practices in Communicating Global Outsourcing Initiatives  |
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By neoIT
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The success of a global outsourcing communication plan depends
on the development of customized communication streams that have the end
objective of addressing key challenges, managing resistance to change and
achieving stakeholder “buy-in”. Effective communication strategies comprise of
both internal and external elements and are treated as a separate function with
its own set of objectives, guidelines and tactics. This article discusses the
factors that an organization should consider when developing an effective
communication strategy.
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| Industry Research and Case Studies |
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| Special Events |
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Project Management Leadership Conference (PML)
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May 13 - 14, 2005
Bangalore, India
Avinash Vashistha, neoIT Managing Partner,
will speak on this event.
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SOURCING
2005: Exchanging Ideas, Sharing Information – Building Value
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May 24 – 27, 2005
Marriott's Camelback Inn, Scottsdale, Arizona
neoIT expert,
Atul Vashistha, and
Mehran Assadi, CIO of National Life will host
a discussion on
Why Your Company May Not Be Ready to Pursue or Ramp-up Offshore.
Download brochure
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China Outsourcing Fair 2005
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June 8 - 10, 2005
Shenzhen, China
Avinash Vashistha, neoIT Managing Partner, to
speak on:
China's Position in the Global Outsourcing Industry - Then, Now and Beyond.
Download information on partnering with Chinese companies
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Outsource World London
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June 29 - 30, 2005
London, UK
Atul Vashistha, neoIT CEO, will keynote the
conference on Wednesday, June 29, 2005 at 11:00 a.m
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The CIO Decisions Conference
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July 26 - 28, 2005
Pebble Beach, CA
Atul Vashistha, neoIT CEO and
Stephen Nordahl
of Milbank, Tweed, Hadley & McCoy LLC, will co-present on the topic of
Managing the Outsourcing Lifecycle.
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| Offshore Knowledge Center |
Visit the
Offshore Knowledge Center to learn more about global and offshore
outsourcing. Examine best practices on the full lifecycle of off shoring from
assessment and due diligence to transition, on-going management and analysis.
You will find reports written by respected industry analysts, articles from
around the Web, and other important resources, such as newsletters and
presentations.
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What’s new in the OKC |
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neoIT in the News |
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Indian IT Leaders Cautious Over Cooperation With China
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Khaleej Times,
April 2005
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Avinash Vashistha, Managing Partner of neoIT, said the two
countries need to cooperate rather than compete with each other...“That is the
key to success ..,” he said.
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Evolving Options in the Global Outsourcing Market
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IT Business Edge,
April 2005
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“The closest thing you see is sourcing advisory and management
companies, like neoIT, that don't take on legal and delivery responsibilities
for a project, but help companies develop the strategy they're going to use.”
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Offshoring Closer to Home
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Contact Center Today,
March 2005
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“Organizations going to Canada could see 15 percent to 20
percent cost savings, compared with outsourcing I.T domestically,” said Atul
Vashistha, CEO of offshore consulting firm neoIT.
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BPO Sector in the Dock
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Business Standard,
April 2005
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Said Pradeep Kumar Mukherjee, MD, neoIT, an offshore advisory
and management firm: “this case will also be an example to the industry’s
staffers that they cannot get away with wrong doing and will be punished.”
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Bridgestone to Outsource ERP Support, Maintenance
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Computerworld,
March 2005
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“The decision by companies to move packaged application support
offshore is an increasingly common move,” said Atul Vashistha, chairman and CEO
of neoIT Inc., a San Ramon, Calif.-based consultancy.
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Opinion Poll |
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Will the recent India BPO scandal, the
illegal use of customer information, have a significant impact on the industry?
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Resources |
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CHINA:
Information Service Industry Association of China (CISA)
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The Information Service Industry Association of R.O.C., known as
CISA, is Taiwan's sole representative body of information service industries.
Founded in 1983, CISA is one of the most time-honored hi-tech associations in
Taiwan. Its 650 corporate members comprise domestic, international companies
and R&D institutes in software development, distribution, and information and
network service businesses.
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Your Space
(Readers write-in) |
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neoIT derives knowledge from market intelligence. Your opinions and views
matter to us. If you feel you have something interesting or important to tell
us, please
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write to
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Note: Articles will be edited for content and length.
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Email your comments and
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questions to
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