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Welcome to the April 2006 issue of
Offshore Insights. We continue to track the
Services Globalization industry to provide you with the latest news, views and
trends that shape the way services are purchased, delivered and managed around
the world.
On the demand side, as Services Globalization matures many corporations are
exploring newer destinations in their bid to optimize ongoing offshoring
investments. On the supply side too, more and more countries are joining the
offshoring bandwagon to draw upon the large economic benefits associated with
Services Globalization. Take the instance of SEE countries – Romania, Bulgaria,
Slovenia and Croatia. These countries are honing their skills in order to more
fully participate in the services globalization arena which, amongst countries
in the European region, is presently dominated by Central European countries
(Poland, Czech Republic and Hungary).
neoIT’s latest white paper titled, “Offshore Readiness of SEE Countries”,
evaluates the four SEE countries abilities to attract and successfully
implement Information technology outsourcing (ITO) and business process
outsourcing (BPO) work. The study examines each country’s regulations, business
environment, infrastructure and resources.
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Offshore
Readiness of SEE Countries
By neoIT
In this whitepaper, neoIT looks at Romania, Bulgaria, Slovenia and Croatia’s
readiness as supply-side services globalization destinations and rank each
country’s offshore readiness. Through the use of the “Offshore Readiness Index”
the report provides useful assessments of each country’s strengths, weaknesses
and general state of readiness for global sourcing. Of the four countries
Slovenia appears to be the most offshore ready, while Croatia was ranked the
least offshore ready.
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The
untapped market for offshore services
McKinsey
The global market for offshored IT services and business processes has nearly
tripled since 2001. However, a study finds that service providers have so far
captured only 10 percent of a $300 billion opportunity. The pace of adoption
will be shaped by the interplay of three forces: supply (the capacity and
quality of offshore locations), demand (the rate at which companies adopt
offshoring), and the actions of industry players.
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Services
GlobalizationSM: Emergence of a New Driver for Business Agility
By neoIT
The maturation of services globalization stems from offshore outsourcing, and
results from the combination of economic maturity, free trade across borders,
and the emergence of centers of excellence around the world. Services
globalization can help companies with a flexible business model seize
opportunities and dodge obstacles to business success, thereby providing a
competitive advantage. By leveraging services globalization companies can cut
costs by having processes performed by service providers that can perform them
more efficiently; can improve quality by sourcing talent throughout the world;
and can increase its growth by taking advantage of labor pools wherever they
may be located.
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Leveraging
Services GlobalizationSM in the Asset Management Industry
By neoIT
A number of factors are converging to prompt asset management firms to leverage
services globalization. The need to cut costs associated with new products and
geographies, erratic equities market, globalization and increasingly demanding
clients and stringent regulations mean that asset management companies must
overhaul their operations, says neoIT, and leveraging services globalization
optimally will be high on the list of solutions. The report also provides an
in-depth view of the services best suited for globalization and actions that
clients and vendors should take to benefit from Services Globalization.
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Global
ITO and BPO trends for 2006
By neoIT
Offshore IT outsourcing - is it a viable option to onshore outsourcing?
Discrete outsourcing - is it a preferred sourcing strategy? Will established
providers be able to continue to command premium pricing? Tactical vs.
Transformational approach to offshoring - What are clients really looking for?
Are their any shifts in the values that are being sought from engagements?
Supplier markets - which are the emerging ones? Is China really a threat to
India?
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| Offshore Outsourcing Events |
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Baker
& McKenzie-neoIT Global Outsourcing Webinar Series
April 26, 2006 - Webinar
Sabyasachi Satyaprasad, Sabyasachi Satyaprasad,
neoIT Director - Research, will speak on the topic "Global Sourcing:
Destination India"
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The
2006 Strategic Outsourcing Conference
April 27 - 28, 2006
New York
Atul Vashistha, neoIT CEO, will discuss the
Successful Practices of Highly Effective "Services Globalization" Firms
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People around the globe are more connected to each other than ever before and
the economic and social changes resulting from our increasingly globalized
world are dramatically shaping our future. While these changes hold
unparalleled potential, poverty, illiteracy, and other social conditions keep
millions from enjoying the benefits of a globalized world, particularly the
three billion people – nearly half of the world’s population - who live on less
than $2 a day. This year, neoIT will partner with
World Education, a nonprofit organization using education to address
literacy, health, economic, and civic development in 26 countries.
World Education brings a 50 year track record of building the skills,
talents and confidence of people and communities to take charge over their own
futures. We invite you to join in us in supporting World Education’s work. To
learn more about World Education, please visit
www.worlded.org
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| Offshore Knowledge Center |
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Visit the
Offshore Knowledge Center to learn more about services globalization.
Review best practices on the full lifecycle of global services delivery from
assessment and due diligence to transition, on-going management and analysis.
You will find reports written by respected industry analysts, articles from
around the Web, and other important resources, such as newsletters and
presentations.
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Offshoring
the Offshorers
Forbes,
April 2006
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| India reaped new fortunes
in its recent rise as an outsourcing powerhouse. But now India hears footsteps:
China, the Philippines, Hungary, the Czech Republic and several Latin American
countries are luring offshore outsourcing jobs as well. The surprise: some of
India's offshoring giants are offshoring themselves, fueling the next round,
and U.S. firms are joining in.
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Infrastructure
Management Moves Offshore
SearchCIO.com,
April 2006
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As more and more work started going offshore, infrastructure management became
important in India," said Atul Vashistha, principal of neoIT, a San Ramon,
Calif.- based consulting firm specializing in global outsourcing.
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Chaos
in Manila to Benefit India
Financial Express,
March 2006
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The declaration of a state of emergency on February 25 by Philippines President
Gloria Macapagal-Arroyo has affected business sentiments in the country,
according to outsourcing advisory firm neoIT.
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How
to Embrace Globalization and Succeed in Business
Knowledge - W. P. Carey School of Business,
March 2006
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"The Offshore Nation", co-authored by Atul offers a look at what services
globalization means for business enterprises, and the best ways a company can
optimally leverage it as part of its overall corporate strategy.
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Dubai
Wants IT Business as Well as U.S. Ports
Computerworld,
February 2006
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| Atul Vashistha, CEO of
neoIT Inc. in San Ramon, Calif. said Dubai wants to establish itself as the
Singapore of the Middle East.
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IBM's
Indian Workforce Overtakes Japan's in '05
The Financial Express,
February 2006
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| Entry-level salaries for
software professionals in India are $5,443 a year, according to a May 2005
report from NeoIT, a San Ramon, California-based company that advises companies
on moving technology jobs to low-cost countries.
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Reluctantly
India Fosters A Rival
International Herald Tribune,
January 2006
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| Indian companies need to
follow their US and European Union customers to China before competitors draw
them away, says neoIT, a services globalization consulting firm based in
California.
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| Global
Services
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| Global Services is an
integrated media brand with a portfolio offering that includes a magazine, a
website, events, a newsletter and customized solutions. Its audience consists
of corporate professionals engaged in the sourcing and management of business
and technology services. Global Services is owned by CMP-CyberMedia LLC. The
editorial team is co-located in the United States and India.
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