August 2003 Issue

Welcome to the August issue of Offshore Insights!

Offshore outsourcing presents savings opportunities of up to 70 percent, yet many companies never realize the full savings potential of their deals. Why? Often, important steps in the offshore lifecycle are neglected, including aligning corporate and offshore strategy. And with competitors expanding their offshore operations to include core processes as well as non-core processes, planning a fail-safe, robust offshore strategy becomes even more important.

We are tracking the offshore outsourcing space to give you updated news, views and trends to add value to your offshore outsourcing decisions. This month, we discuss the process of creating your offshore road-map. How do you decide on what to offshore when?

 
Offshore Sourcing Articles
Assessing and Building The Offshore Road-Map
  By neoIT
 

How does a firm begin the process of evaluating offshore outsourcing? What criteria and factors should be evaluated to make decisions on the potential scope for offshoring:

 
- What to offshore?
- Where to offshore?
- When to offshore?
 

This article outlines a best-practices framework for companies to make these decisions in a systematic process.

 
Industry Research and Case Studies
Outsourcing’s Evolving Value Proposition
  By Michael F. Corbett & Associates
 

Business changes come as waves gathering shape, gaining energy and momentum, then crashing across the companies that find themselves in their path. Those companies that anticipate and react quickly to these waves of change can often rise with the tide; those that don’t are often crushed by the impact.

Impact of Best Practices in Outsourcing Arrangements
  By Nasscom
 

Best practices demonstrate strategic approaches and actions to be more effective at preventing or enhancing something in connection with meeting offshoring goals. How do transition scorecards, managing offshore relationships etc matter?

Offshore Upstarts
  By Outsourcing-Russia.com
 

In the burgeoning arena of offshore software development and services outsourcing, India remains the country to beat. But a growing number of international contenders, notably Russia, are bidding to grab a bigger slice of the pie.

Outsourcing Consultants and Legal Firms: Who's Who, What's What, and How Do You Choose?
  By Ross Research
 

This report, developed for prospective sourcing buyers, will help companies considering outsourcing master the art and due diligence of selecting and working with a sourcing consulting and/or legal firm. It also helps buyers cut through the morass of data available by providing objective, detailed profiles of 19 of the world's most successful and experienced sourcing advisory firms.

  Click to Purchase report  Purchase price: $1,000
View the Table of Contents 

** Enter the word neoIT into the Promotional Code box next to the report(s) you want to purchase. A 10 percent discount will be applied to the purchase price.

 
Special Events
2nd Annual International Outsourcing Conference
 

August 24 - 26, 2003
New York, NY


Focus on offshore outsourcing, how to structure a BPO deals and best ways to win.

The Global Outsourcing conference works on the premise that the market will reach $150B by 2004, and that 80 percent of companies want to outsource but 70 percent of IT managers lack the experience to make it happen.

Global Outsourcing of Office Support, Financial Analysis, Computer and Business Operations is going to increase five-fold in the next 10 to 15 years, saving organizations at least 60 percent annually in labor costs

**neoIT CEO Atul Vashistha to deliver presentation, Total Cost of Offshoring: Understanding the Risk and Return Variances.

The 2003 India Outsourcing Summit
 

October 15 - 16, 2003
The Leela Palace, Bangalore, India


India is already established as a top services destination. According to Nasscom, there are now more than one-half million people working in India’s information technology and IT-enabled services industries. India’s software exports have topped $10 billion per year and are growing annually by 30 percent.

Leveraging the Indian advantage is no longer an option, it’s a business necessity. Understand how to do business in India, its unique requirements and culture, how to compare India to other offshore destinations, and how to make and manage your company’s India sourcing strategy.

**neoIT CEO, Atul Vashistha, will discuss Offshore BPO opportunities.

 

Offshore Knowledge Center
  Visit Offshore Knowledge Center to learn more about global and offshore outsourcing. Examine best practices on the full lifecycle of offshoring from assessment and due diligence to transition, on-going management and analysis. You will find reports written by respected industry analysts, offshore articles from around the Web, and other important resources, such as newsletters and presentations.

 
What’s new in the OKC
  Offshore BPO: Moving Up the Value Chain

Outsourcing Guides See Green Offshore

Global IT Services Firms Move Offshore
 
Resources
  RUSSOFT
RUSSOFT is an association of leading companies in the field of Software Development from Russia and Bielorus.
 
  Digital Philippines Foundation
Digital Philippines Foundation is a non-stock, non-profit organization composed of ICT & related fields.
 
neoIT in the News
  White-Collar Exodus
July, 2003
neoIT CEO Atul Vashistha talks about the significant cost savings in offshoring that is triggering an exodus of jobs.
 
  Sourcing IT Globally
July, 2003
Atul Vashistha says firms that look at global sourcing of IT weigh four factors: cost savings, quality, risk, & control.
 
  Paytech Annual Report
July, 2003
Globalization will continue to influence how the US does business and, consequently, will lead to increased payroll outsourcing, says Atul Vashistha.
 
  Offshore Outsourcing? Taboo!
July, 2003
With outsourcing going to be a third or half of many firms’ budgets, managements should appraise staff of their offshore strategies.
 
  BCM initiatives are vital
July, 2003
Indian firms need to make sure that they provide best solutions to customers, since business continuity planning is crucial, says Atul Vashistha.
 
  Telstra looks offshore
July, 2003
neoIT outlines advantages of the Chinese market for service suppliers now fighting to stay price competitive.
 
  Job exports pip IT imports
July, 2003
Avinash Vashistha, neoIT MD, says firms are eyeing Tier-II city destinations in India for the projected 25 pc cost savings.
 

Opinion Poll
  What do you see as the critical elements in “Change Management” during your offshore outsourcing?
 
Risk Assessment
Buy-in and participation of Senior Management
Contingency Planning
Training of retained team
Handling the layoffs
Communication of the change
All of the above
 
View results

View Editorial comments on the July Opinion Poll

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