Volume 3 Issue 7 August 2005
Articles | Research | Events | Knowledge Center

Welcome to the August 2005 issue of Offshore Insights! We are tracking the offshore outsourcing space to give you updated news, views and trends to add value to your offshore outsourcing decisions.

The Offshore "buzz" is louder than ever before, with offshore outsourcing continuing its substantial growth. As the offshore market evolves, significant challenges are occurring regularly, that include among others service failures, privacy violations, theft of data and inadequate cost savings. While such failures may be often attributed to lack of capabilities and inconsistent quality on the part of the service providers, one factor that is continually overlooked is proper governance. A key market reality is that most offshore programs fail not because the engagement was improperly sourced or planned but because it was improperly managed or governed. This month we offer guidance on the practical aspects that organizations should consider in aligning outsourcing with their core business priorities and recommend The Best Practice Governance Framework crucial to the success of services globalization initiatives

 
Offshore Sourcing Articles
Ensuring Success Through Proper Governance
  By neoIT
 

Best practice firms establish a governance body across organizational, functional and operational levels and ensure continual commitment to various factors throughout the lifecycle of an initiative. The key factors for successful governance include consistent internal commitment, extended/ appropriate role definition and adequate team staffing, governance budgets to name a few...

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Industry Research and Case Studies
The China Reality Check - Impressions from a Recent Market Visit
  By neoIT
 

End April 2005, neoIT conducted a China Knowledge tour and visited 16 leading offshore IT services suppliers spanning the markets of Shanghai, Beijing and Dalian. At Dalian, the Software Park executives were met up with. The trip was extremely informative as it allowed better appreciation of the facilities and capabilities of the Chinese IT service’s companies. The visit also facilitated an evaluation of the state of infrastructure in various parts of China and approximations of the demand and market trends for IT offshore services from the western world.

Offshore & Nearshore ITO Salary Report 2004
  By neoIT
 

The bulk of this report is an investigation of wages across experience levels in specific offshore and nearshore locations and the particular characteristics of each country that affect its ability to offer global sourcing services. A look at how IT wages in each country have changed and are expected to change is also included.

Operating in Developing Economies: Outsourcing, Trade, and Political Risk
  By Frank Crystal & Company
 

Foreign Risk is largely a product of local conviction, local social constructs, and local trends. As a result, foreign operational risk is fundamentally different than domestic operational risk: whereas liability for negligence is often one the leading operational risks in the United States, it tends to be a more nominal risk in economically developing nations. This publication focuses on the methods of transfer available for political and supply chain risks, which tend to be particularly acute in economically developing nations. With a thorough approach to risk management, an American or European company can move or outsource its service or manufacturing operations to an economically developing nation without assuming increased operational risk

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Special Events
Baker & McKenzie-neoIT Global Outsourcing Webinar Series
  August 31, 2005- 'Global Outsourcing: Destination China'
September 29, 2005- 'Global Outsourcing: Destination Eastern Europe'
October 27, 2005 Global- 'Outsourcing: Destination Malaysia'
November 30, 2005 Global- 'Outsourcing: Destination Latin America'

neoIT’s Eugene Kublanov & noted offshoring legal and tax experts Baker & Mckenzie will host a series of Free Global Outsourcing Seminars

Download the Brochure

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Offshore Knowledge Center


Visit the Offshore Knowledge Center to learn more about global and offshore outsourcing. Examine best practices on the full lifecycle of off shoring from assessment and due diligence to transition, on-going management and analysis. You will find reports written by respected industry analysts, articles from around the Web, and other important resources, such as newsletters and presentations.

What’s new in the OKC
Four Myths of Services GlobalizationSM
Offshore 2005 Research Preliminary Findings and Conclusions
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neoIT in the News
  Russian IT Outsourcers Targeting U.S.
  NorthJersey.com,
July 2005
  But Russia is increasingly attractive to U.S. companies for a variety of reasons. One is the country's expertise in specific areas such as aerospace, he said. Another is the desire of some outsourcing companies to reduce the risk of relying solely on one country, Kublanov said.
 
  U.S. IT Wages Inch Up in Tight Labor Market
  Computerworld,
July 2005
  Offshore outsourcing consultancy neoIT Inc. has also tracked "moderate growth" in U.S. IT salaries, said Eugene Kublanov, vice president of corporate development at the California -based firm. But, he added, the higher salaries being paid to IT staffers in the U.S. are the result of increased demand, not rising offshore wages.
 
  A High Tech But Powerless Gurgaon
  The Times of India,
July 2005
  Gurgaon tipped Bangalore and became the most competitive city in India. A global offshoring advisor, neoIT, based in Bangalore, came to this conclusion when they found out that investor perception was the highest in Gurgaon.
 
  IT Boom: For Better or for Worse?
  The Economic Times,
July 2005
  What does it take for India's booming information technology services industry to retain its competitive advantage? Or for that matter, what could bring its downfall? Experts sought to put things into some kind of a perspective at a panel discussion at the launch of the book "The Offshore Nation", co-authored by Atul Vashistha and Avinash Vashistha here last night.
 

Opinion Poll
  Is IT infrastructure management the next big offshoring wave?

 
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View Editorial comments on the June Opinion
Poll
Resources
  IRELAND: Irish Software Association (ISA)
  The Irish Software Association (ISA) is a dynamic association which represents an ever increasing number of Irish and multi-national software and computing services companies. From a handful of companies a decade ago, there are now over 800 software firms in Ireland and employment of over by the year 2002.
 

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