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Welcome to the August 2006 issue of
Offshore Insights. We continue to track the
Services Globalization industry to provide you with the latest news, views and
trends that shape the way services are purchased, delivered and managed around
the world.
In this month’s white paper we evaluate the relationship between offshore
maturity and financial performance. Specifically the success metrics of
creating shareholder value, improved profitability and revenue growth are
addressed and the report also examines how globalization initiatives can make a
significant contribution to these benchmarks. In the study, the Fortune 500
list is examined and categorized into levels of offshore maturity, ranging from
those with little or no offshoring experience to those that have incorporate
services globalization to a high degree.
Of the 500 companies analyzed 77% of the firms have a low or medium level of
offshore experience – or maturity – indicating much room left for growth for
these companies to fully realize the benefits of services globalization. The
report examines the maturity level by industry and how offshoring has affected
each of these industries by comparing and mapping the effect of offshore
maturity on shareholder value, profitability and revenue growth.
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| Offshore Outsourcing Articles
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| Industry Research and Case Studies |
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| Offshore Outsourcing Events |
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IDC Outsourcing Forum Midwest
September 11 - 12, 2006
Park Hyatt, Chicago, IL
Reinventing Your Business Through BPO and ITO -
This two-day interactive Forum brings together senior executives charged with critical corporate shared
services decisions and provides insight into the potential that outsourcing can deliver not only to the
bottom line, but in gaining market share and competitive advantage. Designed for business and IT executives
across all functional areas, the agenda explores how BPO and ITO can be used to reduce costs, improve efficiencies,
and boost profitability.
Gary Schneider, neoIT Managing Director, will be discussing the
topic “Transformation through Services Globalization”.
| Cost: Free
for Users, $295 for Vendors – Please use Code: NEOIT |
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The 17th Annual Compete Through Service Symposium
November 1 - 3, 2006
Ritz-Carlton Hotel, Phoenix, AZ
The "Compete Through Service" Symposium is the
only executive program providing a variety of approaches and tools for
competing through service by:
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Designing and
delivering "out of the box" customer service |
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Creating and
promoting new, innovative services |
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Constructing
value-added, revenue-producing services |
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Establishing a
service culture that differentiates.... |
And above all, an
unrelenting focus on the customer.
Atul Vashistha, neoIT CEO, is scheduled to speak at the event. He will discuss
the topic of globalizing services.
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5th Annual BITS/American Banker Financial Services Outsourcing Conference
November 13 - 14, 2006
Orlando, FL
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| Offshore Knowledge Center |
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Visit the
Offshore Knowledge Center to learn more about services globalization.
Review best practices on the full lifecycle of global services delivery from
assessment and due diligence to transition, on-going management and analysis.
You will find reports written by respected industry analysts, articles from
around the Web, and other important resources, such as newsletters and
presentations.
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Ten Myths of Services GlobalizationSM Part II
By Atul Vashistha
CEO, neoIT
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| In last month’s column, I
revealed five common negative myths that surround services globalization. Here
are five others that opponents of offshoring often hold but fail to consider
real-world scenarios.
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We would like to know what
you think are the hottest global services topics around. Based on your input,
we will feature the most popular topics at the 2007 Global Services Conference
that will be held in New York in late January/early February 2007.
To participate,
click here
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| We appreciate you taking
the time to give us your feedback! |
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Your Space
(Readers write-in) |
| neoIT derives knowledge from market
intelligence. Your opinions and views matter to us. If you feel you have
something interesting or important to tell us, please write to
articles@neoIT.com. |
| Note: Articles will be edited
for content and length. |
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