Volume 1 Issue 15 December 2003
Articles | Research | Events | Knowledge Center

Welcome to the December issue of Offshore Insights!

Given the growing level of competition in the global services market today services providers of all shapes and sizes, located in the four corners of the world, are constantly striving to reinvent themselves or simply be noticed. The go-to-market strategies these vendors employ will likely hold significant ramifications for the manner in which offshore services are both purchased and delivered in 2004.

We are tracking the offshore outsourcing space to give you updated news, views and trends to add value to your offshore outsourcing decisions. This month, we discuss the trends in offshore outsourcing for 2004.

 
Offshore Sourcing Articles
Global IT & Business Process Service Delivery Trends In 2004
  By neoIT
 

Countries around the globe are increasingly playing host to offshore services providers as they enter the competitive global services delivery theater armed with portfolios that stretch from custom application development to commercial packaged application integration to business process outsourcing. As we approach the New Year, neoIT examines the major trends that are likely to impact the global services delivery market in 2004.

Top
Industry Research and Case Studies
Economic Study on Outsourcing, Protectionism, Global Labor Arbitrage
  By Morgan Stanley
 

This Special Economic Study by Morgan Stanley examines the pressures of currency realignment been aggravated by the IT-enabled global labor arbitrage, as production and employment shift from high-cost to low-cost destinations, leading to trade frictions.

Wachovia Securities IT Services Report
  By Wachovia Research
 

An in-depth analysis of companies in India vis-à-vis offshore potential, wherein offshore business momentum was seen as accelerating; pricing to be flat to slightly rising; operating margins being stable, and many more business critical factors were explored.

Top
Special Events
iTech 2004
 

Sponsored by Nasscom and the Government of Andhra Pradesh
January 12-13, 2004
Hyderabad, India


Avinash Vashistha, neoIT Managing Partner, will deliver a presentation on "ITES-BPO: New Business Models for Shared Services".

Offshore Sourcing Conference
 

January 21-22, 2004
New York, NY


neoIT, TPI and Mayer Brown Rowe & Maw, in collaboration with Strategic Research Institute, have developed an offshore outsourcing program that addresses both strategy and implementation issues.

Download conference brochure

Telco Global Sourcing Summit
 

February 5-6, 2004
Orlando, FL


Debashish Sinha, neoIT Managing Director, will present ‘Structuring Winning Offshore Outsourcing Relationships’. This presentation will address the challenges, risks and rewards of offshore initiatives; the difference between domestic and offshore outsourcing deal structures; how to maximize the value of an offshore sourcing strategy; location considerations; and how to manage the political impact of offshoring on your organization.

Outsourcing Strategies 2004
 

March 3–5, 2004
Las Vegas, NV


Debashish Sinha, neoIT Managing Director, will present ‘Onshore versus Offshore Outsourcing: Significant differences require unique approaches’. The presentation will cover the key differences that enterprises should be aware of when comparing the traditional onshore outsourcing and the offshore outsourcing model, including why the same approach does not work for both onshore and offshore deals.

IDC Outsourcing Forum
 

April 19 – 20, 2004
New York, NY


Cliff Justice, neoIT Managing Director, will deliver a presentation on ‘Implementing a Global Sourcing Program’, which will discuss the most important internal and external factors that you should consider when developing a strategy global sourcing initiatives.

Top
Offshore Knowledge Center


Visit Offshore Knowledge Center to learn more about global and offshore outsourcing. Examine best practices on the full lifecycle of offshoring from assessment and due diligence to transition, on-going management and analysis. You will find reports written by respected industry analysts, offshore articles from around the Web, and other important resources, such as newsletters and presentations.

What’s new in the OKC
Challenges with Offshore Business Process Outsourcing
Offshore Outsourcing: State of the Industry - Part 2
Top
neoIT in the News
  The Rise of India
  Business Week
November, 2003
  With India's brainpower reshaping Corporate America, every CEO in the US is looking at India and every board is asking about it. "Companies are really desperate to move their operations offshore," says neoIT Managing Partner Avinash Vashistha.
 
  Tech Workers Struggle To Answer Overseas Threat
  New York Times
November, 2003
  Most of the jobs being outsourced overseas are ''lower end'' positions in data processing and programming, says neoIT CEO Atul Vashistha.
 
  US Data Privacy Laws May Crimp BPO Firms
  Business Standard
November, 2003
  Indian companies are still over-dependent on the voice business which is not a sustainable model for long as we have competition growing from Vietnam, Philippines and even Ghana, says neoIT Managing Partner Avinash Vashistha.
 
  We Help Clients Maximize Returns
  Sify.com
November, 2003
  There are still some major technology challenges that need to be overcome. These technology challenges will prevent a certain amount of business process from being outsourced. One of the segments which has large potential and not touched is: pharmaceuticals, says neoIT MP Avinash Vashistha in an exclusive interview.
 

Opinion Poll
  Is your company planning to expand their offshore outsourcing strategy in 2004?
 
Yes, expanding an existing contract
Yes, sourcing new services to new suppliers
Yes, as a captive center (client owned and operated)
Yes, as a combination of the above
No
 
View results

View Editorial comments on the November Opinion Poll
Resources
  Sourcing Interests Group
  The Sourcing Interests Group assists members in learning from each other's experiences in outsourcing, alliances, procurement, E-Commerce and shared services. Interest areas include Information Technology, Corporate Support Services, Business Processes and Supply Chain.
 

Learn more about neoIT

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