Volume 2 Issue 12 December 2004
Articles | Research | Events | Knowledge Center

Welcome to the final issue of Offshore Insights for 2004!

Over the last year we have witnessed services globalization bringing global destinations closer. What does 2005 hold for offshore outsourcing of IT services and business processes? Which countries will emerge stronger and what new domains will look at offshore delivery centers? neoIT predicts that banking and financial services will be the high-growth segment, and the share of BPO in global outsourcing will increase significantly. What do the markets hold for clients seeking to outsource offshore; what are client trends and how are supplier business models faring? Read more in this month’s article on ITO & BPO Trends for 2005.

We are tracking the offshore outsourcing space to give you updated news, views and trend to add value to your offshore outsourcing decisions.

 
Offshore Sourcing Articles
ITO & BPO Trends in 2005
  By neoIT
 

neoIT, with its extensive knowledge of client and supplier markets and outsourcing deals in 2004, predicts certain striking IT/BPO trends for 2005. As we approach the New Year, neoIT examines the major trends that are likely to impact the global services delivery market in 2005.

Top
Industry Research and Case Studies
India: City Competitiveness
  By neoIT
 

Which Indian cities are the most attractive ITO/BPO destinations? Which Indian cities will emerge as future ITO/BPO hotspots for developing Centers of Excellence (CoE)? How critical is city classification as part of a global sourcing strategy? This study presents an India-specific City Competitive Index and analyzes the ITO/BPO attractiveness of Indian cities and future hotspots.

Determining an Offshore Ownership Model
  By neoIT
 

This excerpt from neoIT’s upcoming book, The Offshore Nation, provides insight into how to determine which offshore ownership model is best for your company. The two obvious types are the offshore supplier model and the wholly owned captive center. But there are a number of other models in between the two that may be the best strategy for your company.

Offshore Outsourcing: Data Privacy & Security Regulations
  By neoIT
 

This white paper provides insight into security laws in place to ensure data confidentiality in an onshore-offshore environment. What factors should organizations keep in mind when selecting offshore service providers to ensure confidentiality in customer information? What steps should a client organization take to ensure that adequate safeguards are in place?

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Special Events
The 2nd Annual Symposium on Global Sourcing: Building Better Businesses thru Offshore Outsourcing
 

January 19 – 20, 2005
Metropolitan Hotel, New York, NY


neoIT experts, Atul Vashistha, Tarun Mehta and Eugene Kublanov will host this two-day event. The results of theOffshore100 Program will also be announced.

Download the Brochure

IDC Outsourcing Forum West 2005: Moving From Efficiency to Competitive Advantage through BPO
 

January 24 - 25, 2005
San Francisco, CA


Atul Vashistha, neoIT CEO, to present on "Aligning Your Corporate and Global Sourcing Strategy", on Monday January 24, 2005 between 4.30 pm and 5.15 pm.

Stanford Economic Summit (SIEPR)
 

February 11, 2005
Stanford, CA


Atul Vashistha, neoIT CEO, will present on Globalization of Services, on Friday February 11, 2005.

Cleveland City Club Summit
 

February 16, 2005
Cleveland, Ohio


Atul Vashistha, neoIT CEO, will present on Impact of Globalization on the Global Economy, on February 16, 2005.

Beyond the Euro: Offshoring in Your Own Backyard: Exploring Opportunities in the New Europe
 

March 8 - 9, 2005
Energy Clinic, London, UK


Avinash Vashistha, neoIT Managing partner, will lead an Executive Learning Workshop on Performing a Healthcheck of Offshore Operations, on March 8, 2005, between 10.30 am & 11.45 am.

SRI's Outsourcing to India: Taking the Next Steps
 

March 23, 2005
Hotel Nikko, San Francisco, CA


Eugene Kublanov, neoIT Vice-President (Corporate Development), will present on India: Now & 2014, on Wednesday March 23, 2005, between 9 am & 9.45 am.

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Offshore Knowledge Center


Visit the Offshore Knowledge Center to learn more about global and offshore outsourcing. Examine best practices on the full lifecycle of offshoring from assessment and due diligence to transition, on-going management and analysis. You will find reports written by respected industry analysts, offshore articles from around the Web, and other important resources, such as newsletters and presentations.

What’s new in the OKC
Determining an Offshore Ownership Model
From Outsourcing to Offshoring
Top
neoIT in the News
  Heading Home
  Business Standard
December 2004
  “In the last financial year, with attrition rates ranging from 10 per cent to 30 per cent, multinationals hired nearly 10,000 employees. Of these, 1,400 are said to have returned to their old jobs while many are still negotiating to return to the companies they worked for earlier,” says neoIT Managing Partner Avinash Vashistha.
 
  Volumes Yes, High-end Work Not Much
  Business Standard
December 2004
  “Businesses migrating to the secondary cities will seek a 30 per cent cost saving. Bangalore in particular will emerge as a primary destination for outsourced R&D and product, which requires costlier high-end skills,” says neoIT Managing Partner Avinash Vashistha.
 
  Outsourcing’s Acquiring Minds
  Forbes
November 2004
  “Unless you're a fantastic niche player, you're going to have a tough time surviving in today's BPO market,” says neoIT CEO Atul Vashistha.
 
  US Firm Rates Top Indian
Cities
  Big News Network
November 2004
  “The rankings signify the maturing of the Indian IT sector and a developing separation of India into specific cities that may be more attractive than others in the same nation,” says neoIT.
 
  Outsourcers Lose Luster
  InformationWeek
November 2004
  “Meeting service levels becomes a challenge as you get bigger. Part of the problem for the big vendors is finding enough qualified staffers to meet service obligations,” says neoIT CEO Atul Vashistha.
 
  GE to Sell Stake in Global Outsourcing Unit
  Forbes
November 2004
  “The internal organization needs only so much work and then there is saturation. So, people start feeling there is less scope for growth. That makes it difficult for the captive unit to recruit and retain talent,” says neoIT Managing Partner Avinash Vashistha.
 

Opinion Poll
  Would you consider acquiring an offshore supplier firm in 2005?
 
Yes
No
Don’t know
     
View results

View Editorial comments on the November Opinion Poll
Resources
  Sourcing Interests Group
  The Sourcing Interests Group assists members in learning from each other's experiences in outsourcing, alliances, procurement, E-Commerce and shared services. Interest areas include Information Technology, Corporate Support Services, Business Processes and Supply Chain.
 

Learn more about neoIT

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