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Welcome to the February issue of Offshore Insights!
Whether companies are looking at captive facilities, third-party outsourcing or
joint ventures, consultants and analysts across the globe are reporting the
strong growth potential of the offshore market. Companies like General Electric
Co. and American Express led the way in setting up captive service centers. The
right approach for a company depends on how quickly the offshore operation
needs to be up and running, the degree of control required, the company's
knowledge and experience in the offshore location, the financial implications
and the availability of management resources.
We are tracking the offshore outsourcing space to give you updated news, views
and trends to add value to your offshore outsourcing decisions. This month, we
discuss the challenges and opportunities of an offshore BPO captive model.
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| Offshore Sourcing Articles
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The Captive Ownership Option in Offshoring - Challenges & Opportunities  |
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By neoIT
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Many Global 2000 companies outsource to offshore locations. The captive
facility is one option that provides the greatest control. However, it
is often the most difficult and takes the longest. In India, GE and American
Express have led in setting up captive facilities — in part because they
already had significant presences in that country. What are the challenges and
opportunities in setting up an offshore captive center?
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| Industry Research and Case Studies |
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| Special Events |
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Outsourcing Strategies 2004
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March 3 – 5, 2004
Las Vegas, NV
Debashish Sinha, neoIT Managing Director, will present Onshore Versus
Offshore Outsourcing: Significant Differences Require Unique Approaches’.
The presentation will cover the key differences that enterprises should be
aware of when comparing the traditional onshore outsourcing and the offshore
outsourcing model, including why the same approach does not work for both
onshore and offshore deals.
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Ontario: The Nearshore Outsourcing Alternative
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March 18, 2004
Chicago, IL
Ted Kempf, neoIT Director, presents an Offshore Industry Overview and
Analysis on March 18, 2004.
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Staffing Industry Executive Forum
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March 21 - 24, 2004
Chicago, IL
Tarun Mehta, neoIT Managing Director, speaks on Offshore Outsourcing:
Threat or Opportunity for Staffing Firms? on March 24, 2004.
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CII BPO Summit
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March 22 - 23, 2004
The Leela Palace, Bangalore
Avinash Vashistha, neoIT Managing Partner, will speak on Business
Opportunities for Small & Medium Enterprises on March 23, 2004.
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SBPOA Trends
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March 30 - 31, 2004
Amsterdam, NL
Avinash Vashistha, neoIT Managing Partner, will speak on Building a
Winning Offshore Strategy, on March 30.
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University
of California & UNIDO Program
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April 1 - 3, 2004
Berkeley, CA
Atul Vashistha, neoIT CEO, will chair a panel on Labor Issues in a
Global Economy.
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SRI - Global Sourcing, What the Future Holds
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April 14 - 15, 2004
San Francisco, CA
Eugene Kublanov, neoIT Vice-President (Corporate Development), speaks on
The Art of Globalization: Market Differences Challenges and Opportunities,
on April 14, 2004.
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IDC Outsourcing Forum
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April 19 – 20, 2004
New York, NY
Cliff Justice, neoIT Managing Director, will deliver a presentation on
Implementing a Global Sourcing Program, which will discuss the most
important internal and external factors that you should consider when
developing a strategy global sourcing initiatives.
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GOOS 2004
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April 21 - 22, 2004
New Delhi, India
Avinash Vashistha, neoIT Managing Partner, will chair a panel discussion
on Offshore Outsourcing.
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SIG
Conference
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May 4 - 7, 2004
Houston, TX
Atul Vashistha, neoIT CEO, will jointly present with a global client
organization on Leveraging Offshore to Create a Shared Services Model,
on May 5, 2004.
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WorldatWork 49th Annual Conference & Exhibition
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May 23 - 26, 2004
Boston, MA
Atul Vashistha, neoIT CEO, will participate in a panel discussion on HR's
Role in the Offshoring Revolution, on May 25, 2004.
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The Fourth Software Outsourcing Summit
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June 9 - 11, 2004
St. Petersburg, Russia
Eugene Kublanov, neoIT Vice-President (Corporate Development), will
speak on Russia as an Offshore Destination for U.S. Clients. A Prospective
From a Leading Consultancy Firm, on June 10, 2004.
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| Offshore Knowledge Center |
Visit
Offshore Knowledge Center to learn more about global and offshore
outsourcing. Examine best practices on the full lifecycle of offshoring from
assessment and due diligence to transition, on-going management and analysis.
You will find reports written by respected industry analysts, offshore articles
from around the Web, and other important resources, such as newsletters and
presentations.
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What’s new in the OKC |
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neoIT in the News |
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neoIT Rides Outsourcing Wave, Doubles Revenues
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Indus Business Journal
January, 2004
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“Problems with offshoring arise only with short-term
outsourcing; in the long-term, it is win-win," says Atul Vashistha, neoIT CEO.
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What It Takes To Set Up a Call Center |
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Business Standard
January, 2004
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High-end quality, experienced people, technology, country
registration, investments etc are essential cogs in the wheel of a call center
business, says neoIT Managing Partner Avinash Vashistha.
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Indian Software Firms to Report Stronger Quarter
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Forbes
January, 2004
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"The retail, manufacturing and technology sectors are
aggressively joining the outsourcing bandwagon while business from the mainstay
banking and financial firms is still strong," says Avinash Vashistha, Managing
Partner, neoIT.
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Outsourcing Jobs is a Threat to the US Economy
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International Herald Tribune
January, 2004
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“Companies recognize that if they don't do this [move work
offshore], they will lose more jobs in the future and they won't have an
ability to grow in the future," says neoIT CEO Atul Vashistha.
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Lou Dobbs: Exporting
America
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CNN
January, 2004
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"If you look at what offshore outsourcing is doing for America
it is actually helping American companies stay competitive. It is helping them
lower the cost of products and services. And it is improving the buying power
of our nation," debated Atul Vashistha.
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Will Other Biggies Also Do An Infy?
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The Economic Times
January, 2004
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“We are going to see reduction of number of people deployed at
client sites. The trend is clearly towards training and re-deploying the
client’s IT resources by the providers,’’ says neoIT Managing Partner Avinash
Vashistha.
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Opinion Poll |
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When considering an offshore BPO
engagement, which model is your company most likely to use?
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Resources |
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Mayer,
Brown, Rowe & Maw
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Mayer, Brown, Rowe & Maw's 1,300 lawyers worldwide bring
value and legal expertise to clients' outsourcing needs. Mayer, Brown, Rowe
& Maw stands at the forefront of the outsourcing revolution, bringing sound
advice and legal acumen to clients in Germany, UK, United States and the
Americas.
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Your Space
(Readers write-in) |
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neoIT derives knowledge from market intelligence. Your opinions and views
matter to us. If you feel you have something interesting or important to tell
us, please
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write to
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Note: Articles will be edited for content and length.
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Email your comments and
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