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Welcome to the February 2007 issue of Offshore Insights. We continue to track the Services Globalization industry to provide you with the latest news, views and trends that shape the way services are purchased, delivered and managed around the world.
In the services globalization arena, managed service is a model where client organizations outsource the management and operation of support systems to external service providers. As options for managed services increase, companies are faced with decisions on whether to outsource certain support operations or to keep the work-in house by adding internal staff.
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Transitioning from a Staff Augmentation Model to a Managed Services Model
By neoIT
This report looks at the distinct advantages and disadvantages of a staff augmentation model versus a managed services model,
and addresses a number of important questions that organizations should ask in the process:
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What are the unique advantages and disadvantages of each model? |
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Is there an optimal combination of staff augmentation and managed services? |
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What is the best-practices approach to transitioning from a staff augmentation model to a managed services model? |
The report provides current information on how organizations can successfully transition to a shared model, striking an optimal balance between staff augmentation and managed services.
In addition, it highlights the emerging trends in managed services, which many companies are adopting, given increased pressures in business markets to grow and increase economies of scale without proportionally increasing costs.
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| Industry Research and Case Studies |
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| Events |
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IDC Outsourcing Forum
April 12, 2007
New York, NY
Michael Serghiou, neoIT Senior Director, will lead a roundtable discussion on "Ensuring Leading Practices for an Evolving Governance Model".
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FT Global Outsourcing & Offshoring Conference 2007
May 14 - 15, 2007
London
Atul Vashistha, CEO, neoIT will be speaking at this event.
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The 2007 Outsourcing World Summit
February 19 - 21, 2007
Las Vegas, NV
Speaker: Atul Vashistha, CEO, neoIT
Speaker Topic: How Services Globalization is Futurizing the Corporation
Download
Presentation
Speaker: Eugene Kublanov, Managing Director & COO, neoIT
Speaker Topic: The Emergence of Services Globalization
Download
Presentation
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| Offshore Knowledge Center |
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Visit the Offshore Knowledge Center to learn more about services globalization. Review best practices on the full lifecycle of global services
delivery from assessment and due diligence to transition, on-going management and analysis. You will find reports written by respected industry analysts,
articles from around the Web, and other important resources, such as newsletters and presentations.
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Lifecycle Series Part II:
The Planning Phase
By Atul Vashistha
CEO, neoIT |
| In my last column I wrote about the first phase in the services globalization lifecycle: the knowledge phase. The second phase
is the planning phase, aimed toward creating a strategic services globalization blueprint that answers the questions of why, what, where, when, and how the organization should globalize its services.
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If You Can, You Must
Information Week, January 2007
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Gaining Currency
Business Standard, January 2007
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Outsourcing in China Goes High Tech
CNN, January 2007
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Hot Jobs: Offshore Project Manager
CIO, January 2007
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Follow the Leader
The Hindu Business Line, January 2007
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India to Continue Its Lead in IT Outsourcing Market
The Hindu, January 2007
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'Fast Forward' Time in BPO Sector
IBN Live, January 2007
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neoIT Predicts 2007 Services Globalization Trends
ZDNet, January 2007
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neoIT: 2007 'Services Globalization' Trends
CXO Today, January 2007
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IT Services, BPO Set to Log 26% Growth in '07
Economic Times, January 2007
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A Method to the Madness: Customization 2.0
Global Services, January 2007
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Your Space
(Readers write-in) |
| neoIT derives knowledge from market intelligence. Your opinions and views matter to us. If you feel you have something interesting or important to tell us, please write to articles@neoIT.com. |
| Note: Articles will be edited for content and length. |
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