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Wishing you a Happy & Prosperous New Year! Welcome to the January issue of Offshore
Insights!
In the new millennium, globalization of services has been following a path
similar to that of the supply chain in the 1990's. Emerging markets are
creating new opportunities with highly qualified IT and administrative
resources at lower costs. But before following the pack, there are many
internal and external factors companies must consider when developing a
strategy and roadmap for global sourcing. Risk profile is one of these factors
and nearshore markets typically offer a lower risk alternative to offshore
markets. But, what are the other factors to consider in nearshore sourcing?
We are tracking the offshore outsourcing space to give you updated news, views
and trends to add value to your offshore outsourcing decisions. This month, we
discuss nearshore opportunities for buyers in the US and look at how Canada and
Mexico are faring.
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| Offshore Sourcing Articles
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The Nearshore Opportunity: A Closer Look at Canada and
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By neoIT
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Nearshore options like Canada and Mexico are seen as a lower
risk alternative compared to other offshore supplier markets. What is the
potential that these countries have and what kind of capabilities and expertise
exist here? This in-depth country comparison drills down into vertical
expertise and service delivery commitments of the critical mass of suppliers.
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| Industry Research and Case Studies |
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| Special Events |
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IndiaSoft 2004
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February 10 - 12, 2004
New Delhi, India
Avinash Vashistha, neoIT Managing Partner, will speak on "Global
Opportunities in BPO", at the fourth consecutive event, IndiaSoft
2004. The event will witness more than 250 delegates from across the world.
IndiaSoft will peep into the latest market trends, products demand and gauges
the strategic shift in business models. The individual sessions will address
various aspects of strategy formulation and implementation, market volatility
due to competitive business environment, mid-term and long-term venture funding
and benchmarking to facilitate smoother operational flexibility.
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Outsourcing Strategies 2004
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March 3 – 5, 2004
Las Vegas, NV
Debashish Sinha, neoIT Managing Director, will present ‘Onshore versus
Offshore Outsourcing: Significant differences require unique approaches’.
The presentation will cover the key differences that enterprises should be
aware of when comparing the traditional onshore outsourcing and the offshore
outsourcing model, including why the same approach does not work for both
onshore and offshore deals.
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SBPOA Trends
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March 10 - 11, 2004
Brussels, Belgium
Atul Vashistha, neoIT CEO, will speak on outsourcing trends and
business transformation. The event will focus on current and future
trends in Shared Services & BPO; emerging business transformation practices;
best options and technologies to add value to your organization; building a
winning offshore BPO strategy.
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IDC Outsourcing Forum
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April 19 – 20, 2004
New York, NY
Cliff Justice, neoIT Managing Director, will deliver a presentation on
‘Implementing a Global Sourcing Program’, which will discuss the
most important internal and external factors that you should consider when
developing a strategy global sourcing initiatives.
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| Offshore Knowledge Center |
Visit
Offshore Knowledge Center to learn more about global and offshore
outsourcing. Examine best practices on the full lifecycle of offshoring from
assessment and due diligence to transition, on-going management and analysis.
You will find reports written by respected industry analysts, offshore articles
from around the Web, and other important resources, such as newsletters and
presentations.
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What’s new in the OKC
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neoIT in the News |
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Privacy Without Borders
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Information Week
December, 2003
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“Companies shouldn't just be focused on the (data privacy) law
but on how to prevent these things,” says neoIT CEO Atul Vashistha.
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Going Outside, Staying on Top |
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MIS Asia
December, 2003
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“Companies have to understand their options in the domestic and
offshore outsourcing markets… when formulating an outsourcing strategy,
companies should include specific business goals, annual benchmarking and
review criteria,” says neoIT CEO Atul Vashistha.
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Managing Offshore Outsourcing
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Network World
December, 2003
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“Customers should add in their contract that between 30% and 40%
of the supplier's team that works for the client should never be reassigned
elsewhere,” says neoIT CEO Atul Vashistha.
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Learning Lessons About Overseas Support
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New York Times
December, 2003
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"There are truly some areas where complexities make sending work
offshore difficult," says neoIT CEO Atul Vashistha.
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India Alarmed By Indiana's Cancellation Of Software Deal
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EE Times
December, 2003
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“Many companies, and the ITAA [the Information Technology
Association of America] are working hard to educate US Congress on the economic
benefits of offshore outsourcing,” says neoIT Managing Partner Avinash
Vashistha.
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neoIT Expands To Manila
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East Bay Times
December, 2003
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neoIT is expanding into the Philippines next year through a
joint venture with Argosy Holdings. Argosy Holdings is an affiliate of Argosy
Advisers, a boutique financial advisory firm.
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Lehman Bros pulls out ITES work from India
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Financial Express
December, 2003
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“Some processes (travel and hospitality) are not ‘very
productive’ for the Indian ITES players industry,” says neoIT Managing Partner
Avinash Vashistha.
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Opinion Poll |
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Which countries would you consider to
manage your IT and BPO contracts?
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Resources |
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SBPOA
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The Shared Services and Business Process Outsourcing Association
(SBPOA) is a membership organization for executives, managers, consultants,
administrators, and educators, with a professional interest in gaining a better
understanding of what it takes to setup and lead best-in-class Shared Services
or successful BPO activities.
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neoIT derives knowledge from market intelligence. Your opinions and views
matter to us.
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If you feel you have something interesting or important to tell us, please
write
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to
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Note: Articles will be edited for content and length.
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