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Welcome to the first issue of Offshore Insights for 2005!
We enter the New Year very optimistic that companies are ready to take on the
task of implementing corporate-wide global sourcing strategies. In fact, in
December, we predicted that over 80 percent of the Global 2,000 will have an
offshore presence by the end of the year. 2005 is a year of growth for the
industry, but it is also a year that companies will begin to invest more in
their globalization strategies. In 2004, we witnessed spectacularly publicized
failures with Dell and Lehman Brothers. These setbacks were mainly due to
mismanaged objectives and expectations, but don’t expect that again in 2005.
Yes, there will be mishaps; in fact, we are predicting 40% of globalization
deals to fail to reach expectations. However, for competitive advantage,
companies will invest time and money in the governance of this critical
component of their overall strategy. Growing a healthy globalization strategy
is how executives will lead their companies into the future.
We are tracking the offshore outsourcing space to give you updated news, views
and trends to add value to your offshore outsourcing decisions. This month we
look at what role a Healthcheck can play in the success of a global sourcing
strategy.
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| Offshore Sourcing Articles
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Performing a Healthcheck on Global Operations  |
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By neoIT
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Many organizations have been operating offshore for some time.
Whether thru a joint venture, a wholly owned captive center or a partnership
with a supplier, your services globalization strategy can sometimes take a
wrong turn. Your company’s operations may need a health check to get back on
track. A Healthcheck will address all aspects of an engagement from corporate
strategy, HR policies, infrastructure and quality of the management team to the
financial health of the company, security, disaster recovery and the efficiency
of processes. This white paper is designed to help you understand the steps you
need to take to analyze your offshore operations.
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Announcing
the Offshore 100 |
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By neoIT and CMP Media’s Managing Offshore
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On January 10, 2005, neoIT and CMP’s Managing Offshore announced
the results of the first annual ‘Offshore 100’ joint research project to assess
BPO (business process outsourcing) and ITO (information technology outsourcing)
service providers from around the world.
In this first, and only, study created to rank offshore BPO and IT suppliers, Managing
Offshore and neoIT sought to identify categories of competencies with a
goal of setting supplier benchmarks. At the same time, the goal was to create
the first-ever forum to recognize the leading and emerging offshore suppliers.
The results of the study will be beneficial to corporate decision makers
seeking information about the rapidly expanding, and shifting, range of
offshore BPO and IT supplier options.
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| Industry Research and Case Studies |
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| Special Events |
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Call
Center Outsourcing Symposium
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February 2 – 5, 2005
Scottsdale, AZ
Atul Vashistha, neoIT CEO, will present on
Offshoring Roadmap - Reaching Scale and Results,
on February 3, 2005.
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Stanford
Economic Summit (SIEPR)
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February 11, 2005
Stanford, CA
Atul Vashistha, neoIT CEO, will present on
Globalization of Services, on Friday February
11, 2005.
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Cleveland
City Club Summit
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February 16, 2005
Cleveland, Ohio
Atul Vashistha, neoIT CEO, will present on
Impact of Globalization on the Global Economy,
on February 16, 2005.
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Beyond the Euro: Offshoring in Your Own Backyard: Exploring Opportunities in
the New Europe
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March 8 - 9, 2005
Energy Clinic, London, UK
Avinash Vashistha, neoIT Managing partner,
will lead an Executive Learning Workshop on
Performing a Healthcheck of Offshore Operations,
on March 8, 2005, between 10.30 am & 11.45 am.
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SRI's Outsourcing to India: Taking the Next Steps
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March 23, 2005
Hotel Nikko, San Francisco, CA
Eugene Kublanov, neoIT Vice-President
(Corporate Development), will present on
India: Now & 2014, on Wednesday March 23,
2005, between 9 am & 9.45 am.
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| Offshore Knowledge Center |
Visit the
Offshore Knowledge Center to learn more about global and offshore
outsourcing. Examine best practices on the full lifecycle of offshoring from
assessment and due diligence to transition, on-going management and analysis.
You will find reports written by respected industry analysts, offshore articles
from around the Web, and other important resources, such as newsletters and
presentations.
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What’s new in the OKC |
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neoIT in the News |
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Why Home-Shoring May be the Next Big Thing
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IT Manager's Journal
January 2005
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"You can't necessarily rely on someone who's home-shoring to be
sitting at the phone for any length of time," said neoIT’s Kublanov. "None of
our clients would consider it an option to offshoring."
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Bangalore Good, Gurgaon Better
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The Times of India
January 2005
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The Times provides a summary of neoIT’s popular report, India
City Competitiveness Comparison.
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Success Breeds Problems for Bangalore
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Computerworld
January 2005
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"The infrastructure [in Bangalore] requires a significant amount
of investment, or the city won't be able to sustain its growth," neoIT’s
Kublanov says.
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Where To Outsource Now
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Forbes.com
January 2005
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"Global suppliers are beginning to engage clients at an early
stage and can win more deals," says Eugene Kublanov, vice president of
corporate developer at neoIT, a consultancy.
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Offshoring of Jobs to Widen in 2005
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The Wall Street Journal Europe
December 2004
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The Wall Street Journal provides a summary of neoIT’s popular
report, 2005 Trends in the Global Outsourcing Industry.
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Opinion Poll |
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Will your organization invest in the
governance of your globalization strategy for services in 2005?
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Resources |
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Milbank,
Tweed, Hadley & McCloy
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Milbank, Tweed, Hadley & McCloy's Global Technology Transactions
Department maintains a thriving practice in such specialty areas as
outsourcing; technology joint ventures; computer system acquisitions and
financings; domestic and foreign software licensing and distribution;
information technology and privacy; etc.
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Your Space
(Readers write-in) |
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neoIT derives knowledge from market intelligence. Your opinions and views
matter to us. If you feel you have something interesting or important to tell
us, please
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write to
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