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Welcome to the January 2006 issue of
Offshore Insights. We continue to track the
Services Globalization industry to provide you with the latest news, views and
trends that shape the way services are purchased, delivered and managed around
the world.
While Services Globalization has become the subject of dozens of symposia and
launched heated boardroom discussions, there have been few attempts to
understand its potential in specific verticals.
In November 2005 neoIT issued the whitepaper ‘Services Globalization in
the Insurance Industry’ that aimed to provide information to insurers on
key industry trends and challenges as well as best practices and
recommendations for successfully instituting services globalization
initiatives. This month’s whitepaper examines the Asset Management Industry and
gives recommendations on how services globalization can be leveraged to
optimize cash flows; reduce global operating costs, improve client service and
progress compliance initiatives.
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| Offshore Outsourcing Articles
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Leveraging
Services GlobalizationSM in the Asset Management Industry
By neoIT
A number of factors are converging to prompt asset management firms to leverage
Services Globalization. The need to cut costs associated with new products and
geographies, erratic equities market, globalization, increasingly demanding
clients and stringent regulations mean that asset management companies must
overhaul their operations, says neoIT, and leveraging Services Globalization
optimally will be high on the list of solutions. The report also provides an
in-depth view of the services best suited for globalization and actions that
clients and vendors should take to benefit from Services Globalization.
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When
to Make India a Manufacturing Base
Mckinsey
India leads the market in offshored back-office services, but as a
manufacturing center it lags behind China, Thailand, and the rest of Asia.
Obstacles can be considerable, but they haven't stopped some multinational
manufacturers from setting up shop in India
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| Industry Research and Case Studies |
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Global
ITO and BPO trends for 2006
By neoIT
Offshore IT outsourcing - is it a viable option to onshore outsourcing?
Discrete outsourcing - is it a preferred sourcing strategy? Will established
providers be able to continue to command premium pricing? Tactical vs.
Transformational approach to offshoring - What are clients really looking for?
Are their any shifts in the values that are being sought from engagements?
Supplier markets - which are the emerging ones? Is China really a threat to
India?
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Globalization
in the Insurance Industry
By neoIT
With limited in-house resources insurers are facing the challenge of meeting
the requirements for new products development on the one hand and furnishing
existing customer requests on the other. So, insurers are turning to locations
where qualified resources are available in abundance. Initially, many insurers
looked at Canada as a potential source. However, even that market is nearing
saturation. The focus is now shifting to other parts of the world like India,
Philippines, Mexico and Jamaica. This whitepaper has also explored the higher
order benefits of services globalization - that of business transformation
which is an emerging phenomenon today across industries, manufacturing, telecom
and the insurance too.
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Mapping
Offshore Markets Update 2005
By neoIT
In overall terms India and Canada retain their dominant position in the ITO and
BPO industries. However India's weaknesses in certain segments have emerged as
growing gains for newer offshoring destinations. Poland, for example has shown
remarkable growth as an outsourcing destination in both ITO and BPO.
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| Offshore Outsourcing Events |
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Baker
& McKenzie-neoIT Global Outsourcing Webinar Series
January 19, 2006 - 'Global Outsourcing: Destination Singapore'
February 23, 2006 - 'Global Outsourcing: Destination Russia'
March 16, 2006 - 'Global Outsourcing: Destination Costa Rica'
neoIT's executives & noted offshoring legal and tax experts Baker & Mckenzie
will host a series of Free Global Outsourcing Seminars.
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IDC
Outsourcing Forum West
January 30 - 31, 2006
Santa Clara, CA
Eugene Kublanov, neoIT Vice President, will
present the session on Offshoring vs. Global Sourcing: Understanding the
Different Value Propositions.
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2006
Global Services Conference*
February 2, 2006
New York, NY
Atul Vashistha, neoIT CEO and Conference Chair,
and
Charlie Cortese
, Managing Director at Lehman Brothers, will discuss the 5 W's of Services
Globalization Strategy: What, Where, When, Why and Who.
Pavan Chahal, neoIT Managing Director, together
with and
Dave Bass
, Manager Applications Development, Time, will delve into the Practical Aspects
an Organization should consider during the Sourcing Process.
Chas Mullins, neoIT Managing Director, will
discuss Governance and Relationship Management in Offshoring.
*neoIT is the Content Partner for this event
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The
2006 Outsourcing World Summit
February 20 - 22, 2006
Orlando, Florida
Atul Vashistha, neoIT CEO, will present the
keynote for the Offshore Outsourcing track titled Beyond Offshoring: The
Emergence of Services Globalization.
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| Offshore Knowledge Center |
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Visit the
Offshore Knowledge Center to learn more about services globalization.
Review best practices on the full lifecycle of global services delivery from
assessment and due diligence to transition, on-going management and analysis.
You will find reports written by respected industry analysts, articles from
around the Web, and other important resources, such as newsletters and
presentations.
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Reluctantly
India Fosters A Rival
International Herald Tribune,
January 2006
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| Indian companies need to
follow their US and European Union customers to China before competitors draw
them away, says Pradeep Mukherjee managing director of neoIT, a services
globalization consulting firm based in California.
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Offshore
Firms Target IT Infrastructure Outsourcing
Computerworld,
January 2006
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| Pavan Chahal, managing
director of neoIT Inc., a consulting firm in San Ramon, Calif., that provides
advice on using offshore services, estimated that infrastructure management
will grow from between 5% and 10% of the market for offshore firms now to
between 20% and 25% over the next two years. The trend will begin with help
desk services and move up the IT scale toward outsourcing of functions such as
storage management, Chahal predicted. |
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BPO
earnings expected to increase 52% Prospects
Business World,
January 2006
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| Avinash Vashistha, founder
and managing partner of outsourcing consultancy neoIT is set to deliver a
presentation on forging strategic alliances between Philippines and India. |
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University
Special
Indian Express, January 2006
INQ7.net, January 2006
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Sabyasachi Satpathy,
director research, neoIT, an offshore advisory and management firm,
corroborates Pawar’s hypothesis: “High-end engineering, science and technology
skills are the need of the hour.”
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| Global
Services
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| Global Services is an
integrated media brand with a portfolio offering that includes a magazine, a
website, events, a newsletter and customized solutions. Its audience consists
of corporate professionals engaged in the sourcing and management of business
and technology services. Global Services is owned by CMP-CyberMedia LLC. The
editorial team is co-located in the United States and India.
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