July 2003 Issue

Welcome to the July issue of Offshore Insights!

Many companies are now looking beyond the cost savings offshore outsourcing presents. Why? Often, they are considering offshore as a strategic weapon for change. And with companies such as GE, Dell, Cisco and HP expanding their offshore operations to include core processes as well as non-core processes, the offshore outsourcing industry continues to grow and mature.

We are tracking the offshore outsourcing space to give you updated news, views and trends to add value to your offshore outsourcing decisions. This month, we discuss the offshore sourcing of finance and accounting and the newest trend of offshore BPO – the move up the outsourcing value chain from non-core to core.

 
Offshore Sourcing Articles
Sourcing an Offshore F&A Provider
  By neoIT
 

Offshoring of F&A processes is growing significantly as company F&A strategies evolve from outsourcing to offshoring. With these changes, firms need to approach their offshore outsourcing strategies with prudence and caution, carefully analyzing their strategic plan, sourcing process and on-going management. Why is offshore F&A different than traditional outsourcing? What steps should you take to ensure offshore success?

 
Industry Research and Case Studies
Moving Up the Value Chain – Non-core to Core
  By neoIT
 

The offshore BPO market is evolving quickly, especially in India and the Philippines. As companies become more comfortable with offshore markets and suppliers, they are moving from outsourcing non-core to core processes. What are the kinds of relationships existing in the BPO marketplace? What are the growth challenges and what are the lessons learned? At the NASSCOM ITES/BPO conference, neoIT discussed this trend along with the projected growth and evolution of the global supplier market.

 
Special Events
Enterprise Offshoring: A Best Practices Summit
 

July 20 - 22, 2003
Santa Cruz, CA


Absorb the latest insights on how your company can leverage offshore development to be smarter, faster and more successful than your competitors. A must attend event for software company executives.

**neoIT CEO Atul Vashistha to present the session on Managing Offshore Risk.

**Offshore Insights subscribers will receive a discount for this event, contact
Allisson Butler at 
 for more information.

HRO World
 

July 29 - 31, 2003
New York, NY


A study of current topics in the HR outsourcing industry including companies in the news, leading corporate executives and top sourcing advisors.

**neoIT CEO Atul Vashistha, to co-present with neoIT customer Exult, discussing how to steer an effective offshore outsourcing strategy. Exult will discuss how they successfully established a BPO center in India.

2nd Annual International Outsourcing Conference
 

August 25 - 26, 2003
New York, NY


Focus on offshore outsourcing, how to structure BPO deals and best ways to win.

**neoIT CEO Atul Vashistha to deliver presentation, Total Cost of Offshoring: Understanding the Risk and Return Variances.

The 2003 India Outsourcing Summit
 

October 15 - 16, 2003
The Leela Palace, Bangalore, India


Understand how to do business in India, its unique requirements and culture, how to compare India to other offshore destinations, and how to make and manage your company’s India sourcing strategy.

**neoIT CEO, Atul Vashistha, will discuss Offshore BPO opportunities.

 

Offshore Knowledge Center
  Visit Offshore Knowledge Center to learn more about global and offshore outsourcing. You will find reports written by respected industry analysts, offshore articles from around the Web, and other important resources, such as newsletters and presentations.

 
What’s new in the OKC
  India’s Offshoring BPO Model: The Upcoming Transformation  

Global IT Services Firms Move Offshore: What Does This Mean for the Market?  

Offshore Program Management 
 
Resources
  Hughes & Luce
Hughes & Luce has 30 years of experience in outsourcing and has represented clients in more than $100 billion of outsourcing transactions.
 
  SBPOA
SBPOA is helpful in understanding what it takes to setup and lead best-in-class Shared Services or successful BPO activities.
neoIT in the News
  Down and Out in White-Collar America
June, 2003
neoIT CEO Atul Vashistha speaks on globalization.
 
  Hold the BPO Cheer, There are Some Warts
June, 2003
neoIT MD Avinash Vashistha portrays the other side of Indian BPO scene.
 
  Outsourcing Backlash in the US: How Bad is it?
June, 2003
The proposed US clampdown on outsourcing may affect banking and healthcare offshoring, says Atul Vashistha.
 

Opinion Poll
  What is the most important item of emphasis in an offshore portfolio assessment?
 
Service area detail to discover overall potential
Resource impact
Choosing the right set of qualitative factors that impact the offshore decision
Initial savings estimates
Establishing a schedule detailing the timing priority of offshore activities
All of the above
Other
 
View results

View Editorial comments on the June Opinion Poll

Learn more about neoIT

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