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Welcome to the March issue of Offshore Insights!
Whether companies are looking at captive facilities, third-party outsourcing or
joint ventures, consultants and analysts across the globe are reporting the
strong growth potential of the offshore market. Companies like General Electric
Co. and American Express led the way in setting up captive service centers. The
right approach for a company depends on how quickly the offshore operation
needs to be up and running, the degree of control required, the company's
knowledge and experience in the offshore location, the financial implications
and the availability of management resources.
We are tracking the offshore outsourcing space to give you updated news, views
and trends to add value to your offshore outsourcing decisions. This month, we
discuss the challenges and opportunities of an offshore BPO captive model.
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| Offshore Sourcing Articles
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The Captive Ownership Option in Offshoring - Challenges & Opportunities
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By neoIT
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Many Global 2000 companies outsource to offshore locations. The captive
facility is one option that provides the greatest control. However, it
is often the most difficult and takes the longest. In India, GE and American
Express have led in setting up captive facilities — in part because they
already had significant presences in that country. What are the challenges and
opportunities in setting up an offshore captive center?
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| Industry Research and Case Studies |
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| Offshore Outsourcing Events |
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University
of California & UNIDO Program
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April 1 - 3, 2004
Berkeley, CA
Atul Vashistha, neoIT CEO, will chair a panel
on
Labor Issues in a Global Economy.
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SRI - Global Sourcing, What the Future Holds
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April 14 - 15, 2004
San Francisco, CA
Eugene Kublanov, neoIT Vice-President
(Corporate Development), speaks on
The
Art of Globalization: Market Differences Challenges and Opportunities,
on April 14, 2004.
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2004
HRO World Conference
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April 14 - 16, 2004
New York Hilton Hotel, NY
Atul Vashistha, neoIT CEO, will speak on
the Big Issues surrounding HRO, on
April 14, 2004.
Ted Kempf, neoIT Director, will co-present
with Atul Vashistha, on
Globalization of HRIT & HRO, on
April 14, 2004.
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IDC Outsourcing Forum
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April 19 – 20, 2004
New York, NY
Debashish Sinha, neoIT Managing Director,
will deliver a presentation on
Implementing
a Global Sourcing Program, which will discuss the most important
internal and external factors that you should consider when developing a
strategy global sourcing initiatives.
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GOOS 2004
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April 21 - 22, 2004
New Delhi, India
Avinash Vashistha, neoIT Managing Partner,
will moderate a panel discussion on
Making the Match: The BPO Decision for
the Indo-American Chamber of Commerce, on April 21, 2004, between 11:30 am and
12:45 pm.
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SIG
Conference
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May 4 - 7, 2004
Houston, TX
Atul Vashistha, neoIT CEO, will jointly
present with a global client organization on
Leveraging Offshore to Create a Shared Services Model,
on May 5, 2004.
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Outsourcing and Globalization: Good or Evil?
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May 5, 2004
San Jose, CA
Debashish Sinha, neoIT Managing Director,
will participate in a panel discussion on
Outsourcing and Globalization: Good or Evil,
on Wednesday May 5, 2004.
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TiECon
2004
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May 14 – 15, 2004
Santa Clara, CA
Atul Vashistha, neoIT CEO, will moderate a
panel on
Going Global: Leveraging Global Talent
(India, China etc).
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The Global Technology Conference 2004
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May 18 – 19, 2004
Washington, D.C.
Atul Vashistha, neoIT CEO, will moderate a
panel discussion on
Offshore Services - New Opportunities
on Tuesday May 18, 2004.
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WorldatWork 49th Annual Conference & Exhibition
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May 23 - 26, 2004
Boston, MA
Atul Vashistha, neoIT CEO, will participate
in a panel discussion on
HR's Role in
the Offshoring Revolution, on May 25, 2004.
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SBPOA Conference
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June 8 - 9, 2004
Prague, Czech Republic
Atul Vashistha, neoIT CEO, will be speaking
on
From Offshore Outsourcing to Right-Shoring
on June 8, 2004.
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The Fourth Software Outsourcing Summit
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June 9 - 11, 2004
St. Petersburg, Russia
Eugene Kublanov, neoIT Vice-President
(Corporate Development), will speak on
Russia
as an Offshore Destination for U.S. Clients. A Prospective From a Leading Consultancy Firm,
on June 10, 2004.
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Business4Site Technology Summit
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June 15 - 17, 2004
Los Angeles, CA
Debashish Sinha, neoIT Managing Director,
will present on
Roadmap to Multi-Sourcing: The Right Source
for Every Function, on June 15, between 4 pm & 5 pm.
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| Offshore Knowledge Center |
Visit
Offshore Knowledge Center to learn more about global and offshore
outsourcing. Examine best practices on the full lifecycle of offshoring from
assessment and due diligence to transition, on-going management and analysis.
You will find reports written by respected industry analysts, offshore articles
from around the Web, and other important resources, such as newsletters and
presentations.
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What’s new in the OKC |
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neoIT in the News |
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Expert Advice on Offshore Outsourcing
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HRO World
March, 2004
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Prudent globalization improves the buying power of everyone, in
the US and elsewhere... in spite of globalization, there are still many areas
in the U.S. that can be attractive alternatives, says Atul Vashistha, neoIT
CEO, in conversation with Joe Vales of Vales Consulting.
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Fortress America?
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Business World
March, 2004
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“China is under scrutiny on knowledge transfer violations. In
India, it's not an issue," says neoIT Managing Partner Avinash Vashistha.
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Exporting Jobs Not Good Business for Everyone
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Billing Gazette
February, 2004
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Companies look at offshore and see the salary difference and
say, 'Wow, the salary difference is 90 percent. What they really forget is that
there's other investments that they have to make - investments in training, in
cultural understanding on both sides," says neoIT CEO Atul Vashistha.
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Lou Dobbs: Exporting
America
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CNN
February, 2004
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"If you look at what offshore outsourcing is doing for America
it is actually helping American companies stay competitive. It is helping them
lower the cost of products and services. And it is improving the buying power
of our nation," debated Atul Vashistha.
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Costly Surprises of Offshoring
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ComputerWorld
February, 2004
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Organizations will need to buy studies from independent research
firms—at a cost of thousands of dollars—to evaluate outsourcing vendors, says
neoIT CEO Atul Vashistha.
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Plan Site Visits To Select Offshore Providers
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ComputerWeekly.com
February, 2004
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The site visit should also achieve the following objectives: to
improve your understanding of the present and future capabilities of the
supplier; to enable you to understand the process; and to help you better
understand the local culture and socio-political climate, recommends neoIT.
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India Sees IT Wages Rise
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CIO.com
February, 2004
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“Pay hikes may not stem the flow of U.S. IT work offshore, but
"it does motivate CIOs to examine their options," and potentially weigh the
risks and rewards of contracts in other countries, says neoIT CEO Atul
Vashistha.
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Opinion Poll |
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When considering an offshore BPO
engagement, which model is your company most likely to use?
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Resources |
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Mayer,
Brown, Rowe & Maw
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Mayer, Brown, Rowe & Maw's 1,300 lawyers worldwide bring
value and legal expertise to clients' outsourcing needs. Mayer, Brown, Rowe
& Maw stands at the forefront of the outsourcing revolution, bringing sound
advice and legal acumen to clients in Germany, UK, United States and the
Americas.
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Your Space
(Readers write-in) |
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neoIT derives knowledge from market intelligence. Your opinions and views
matter to us.
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If you feel you have something interesting or important to tell us, please
write
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to
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Note: Articles will be edited for content and length.
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Email your comments and
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questions to
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