Volume 4 Issue 2 | March 2006
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Welcome to the March 2006 issue of Offshore Insights. We continue to track the Services Globalization industry to provide you with the latest news, views and trends that shape the way services are purchased, delivered and managed around the world.

The offshore outsourcing market has matured to evolve into a services globalization model, representing tangible benefits to global companies – not only cost savings from labor arbitrage but also gains from increased productivity, efficiency and quality. Increasingly, the benefit of relationships with multiple service providers delivering an integrated and scalable global services supply chain is being realized as services globalization takes hold and delivers on its promise. According to Arthur H. Harper, former CEO of General Electric's equipment management businesses, "I think we will end up with companies that deliver products faster at lower costs and are better able to compete against anyone in the world". Said Daniel Marovitz, Deutsche Bank's global businesses technology managing director, "The issue is that if you don't adopt it you won't survive."

This month’s whitepaper demystifies ‘Services Globalization’, explores the drivers responsible for its evolution and demonstrates the benefits accrued especially to those who have been its early adopters.

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Offshore Outsourcing Articles
Services GlobalizationSM: Emergence of a New Driver for Business Agility
By neoIT The maturation of services globalization stems from offshore outsourcing, and results from the combination of economic maturity, free trade across borders, and the emergence of centers of excellence around the world. Services globalization can help companies with a flexible business model seize opportunities and dodge obstacles to business success, thereby providing a competitive advantage. By leveraging services globalization companies can cut costs by having processes performed by service providers that can perform them more efficiently; can improve quality by sourcing talent throughout the world; and can increase its growth by taking advantage of labor pools wherever they may be located.

Outsourcing Strategies: Special Report
CIO A three-part series about outsourcing strategies and success models, defined in original research by MIT's Center for Information Systems Research and CIO

Will Political Instability of Philippines Dramatically Impact Country’s Offshore Outsourcing Industry?
neoIT Report According to neoIT CEO Atul Vashistha, "The current situation in the Philippines heightens the need for companies to have multiple global sourcing locations and to have multi-country, multi-location disaster recovery plans in place."



THE
OFFSHORE NATION
co-authored by Atul Vashistha,
CEO of neoIT
SEIZE THE COMPETITIVE ADVANTAGE OF SERVICES GLOBALIZATIONSM WITH ADVICE FROM THE EXPERTS

The Offshore Nation is essential reading for global business leaders. The insights, lessons and practical advice presented provide a timely look at the rapidly changing global economy, as outsourcing becomes a key component for global corporate success. Readers will come away with an understanding of how to leverage the strategic trends towards offshoring of IT and business processes and will learn a best practices approach to the offshore lifecycle. From start to finish, this book demonstrates the significant benefits that globalization and offshoring generates. By discussing both strategic and tactical information, the book will help to bring executives and their managers together as they look to go offshore for IT and business process services.

The Offshore Nation is now available on Amazon. Get your copy today – click on the "Buy" button


The Offshore Nation


Buy New: $26.37



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www.OffshoreNation.com
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Industry Research and Case Studies
Leveraging Services GlobalizationSM in the Asset Management Industry
By neoIT A number of factors are converging to prompt asset management firms to leverage services globalization. The need to cut costs associated with new products and geographies, erratic equities market, globalization and increasingly demanding clients and stringent regulations mean that asset management companies must overhaul their operations, says neoIT, and leveraging services globalization optimally will be high on the list of solutions. The report also provides an in-depth view of the services best suited for globalization and actions that clients and vendors should take to benefit from Services Globalization.

Global ITO and BPO trends for 2006
By neoIT Offshore IT outsourcing - is it a viable option to onshore outsourcing? Discrete outsourcing - is it a preferred sourcing strategy? Will established providers be able to continue to command premium pricing? Tactical vs. Transformational approach to offshoring - What are clients really looking for? Are their any shifts in the values that are being sought from engagements? Supplier markets - which are the emerging ones? Is China really a threat to India?

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Offshore Outsourcing Events
Baker & McKenzie-neoIT Global Outsourcing Webinar Series
March 16, 2006 - 'Global Outsourcing: Destination Costa Rica' neoIT's executives & noted offshoring legal and tax experts Baker & Mckenzie will host a series of Free Global Outsourcing Seminars.

Shared Services Week 2006
March 27 - 31, 2006
Lake Buena Vista, FL
Atul Vashistha, neoIT CEO, , will chair the Offshoring and Outsourcing track on March 28, 2006.

The 2006 Strategic Outsourcing Conference
April 27 - 28, 2006
New York
Atul Vashistha, neoIT CEO, will discuss the Successful Practices of Highly Effective "Services Globalization" Firms

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Offshore Knowledge Center
Visit the Offshore Knowledge Center to learn more about services globalization. Review best practices on the full lifecycle of global services delivery from assessment and due diligence to transition, on-going management and analysis. You will find reports written by respected industry analysts, articles from around the Web, and other important resources, such as newsletters and presentations.

What’s new in Knowledge Center
Information Security Environment in India
China's Next Great Leapt
Measuring Performance in Services
   
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neoIT in the News
Dubai Wants IT Business as Well as U.S. Ports
Computerworld,
February 2006
Said Atul Vashistha, CEO of NeoIT Inc. in San Ramon, Calif. Vashistha said Dubai wants to establish itself as the Singapore of the Middle East.
Outsourcing Frontier: Yanks Need Apply
CFO.com,
February 2006
Atul Vashistha, CEO of neoIT, an offshoring consulting firm in San Ramon, California, also sees Indian firms hiring Americans as project, relationship, business, and account managers for their domestic and U.S. operations.
Polaris Gets Award From Cyber Media Publication
CIOL.com,
February 2006
The Global Services 100, conducted by Global Services magazine in conjunction with neoIT, applies a sophisticated sourcing evaluation process to identify the largest and most innovative global service providers.
IBM's Indian Workforce Overtakes Japan's in '05
The Financial Express,
February 2006
Entry-level salaries for software professionals in India are $5,443 a year, according to a May 2005 report from NeoIT, a San Ramon, California-based company that advises companies on moving technology jobs to low-cost countries.
The New China?
Entrepreneur Magazine,
February 2006
The country had the lowest wages for IT workers of seven nations--including China, India, Malaysia, the Philippines, Singapore and Thailand--that were surveyed in 2004 by neoIT, a San Ramon, California, offshoring consultant.
Reluctantly India Fosters A Rival
International Herald Tribune,
January 2006
Indian companies need to follow their US and European Union customers to China before competitors draw them away, says Pradeep Mukherjee managing director of neoIT, a services globalization consulting firm based in California.
Resources
Global Services
Global Services is an integrated media brand with a portfolio offering that includes a magazine, a website, events, a newsletter and customized solutions. Its audience consists of corporate professionals engaged in the sourcing and management of business and technology services. Global Services is owned by CMP-CyberMedia LLC. The editorial team is co-located in the United States and India.
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