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Welcome to the September issue of Offshore Insights!
Preparedness. This ensured a quick recovery for many companies during last
month’s electrical blackout in North America. Data recovery companies reported
that only a few systems across the US and Canada were disabled, but no critical
data was lost. Not surprisingly, disaster recovery and data security have
assumed more importance than in the past. And with more companies moving
offshore, the safety of critical data becomes even more crucial.
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We are tracking the offshore outsourcing space to give you
updated news, views and trends for your offshore outsourcing decisions. This
month, we discuss security risks in offshoring and what best practices to
follow when evaluating offshore suppliers.
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| Offshore Sourcing Articles
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Security
Best Practices in Offshoring  |
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By neoIT
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With offshore outsourcing comes risk, including: security,
cultural compatibility, legal framework, infrastructure, geopolitical risks,
etc. Understanding and identifying measures to mitigate the risks is essential
to maximize returns on offshoring initiatives. Yet, of all the factors,
security and disaster recovery is a significant concern with offshore
engagements. In fact, it is one risk that and has assumed more significance in
the post-September-11 world.
This article explores security concerns and looks at some of the best practices
for mitigating the risks prevailing in the industry today. The article also
outlines the role of a third party Security Organization in managing
security-related issues.
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| Industry Research and Case Studies |
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| Special Events |
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The
2003 GHANA Outsourcing Conference
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October 3,
2003 Philadelphia, PA
This conference, sponsored by Nafricom and Adanfo Pa BPO, is the first ever
held for Business Process Outsourcing for Ghana. Get to know what is being
outsourced to West Africa, why Ghana is a destination for offshoring and how to
use Ghana’s talented professionals in a variety of different vertical
industries for outsourcing.
**neoIT CEO, Atul Vashistha, will discuss Offshore BPO
opportunities in Ghana.
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BPO/
Shared Services and Offshoring as Fundamentals For Corporate Success
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October 7,
2003 - San Diego, CA October 9, 2003 - Chicago,
IL October 14, 2003 -
Washington, D.C.
Companies are under intense pressure to reduce costs, increase profitability
and deliver value to stakeholders consistently demands innovative strategies.
What is the right strategy for your corporation? What should you do to guide
your executive peers in evaluating whether to insource, outsource or go
offshore? This one-day briefing gives you open access to some of the world’s
foremost sourcing experts.
**neoIT senior advisor will discuss Paths to Offshoring
Success.
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The
2003 India Outsourcing Summit
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October
15-16, 2003 The Leela
Palace, Bangalore, India
Understand how to do business in India, its unique requirements and culture,
how to compare India to other offshore destinations, and how to make and manage
your company’s India sourcing strategy.
**neoIT CEO, Atul Vashistha, will discuss India as an
Offshore Destination.
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The
2003 China-America Outsourcing Business Development Summit
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October
18-20, 2003 Beijing,
China
With a 2000 GDP of US$1.08 trillion China is the world’s sixth largest economy.
Many US companies have made significant investments in their Chinese
operations. All of GE’s businesses are now operating in China with total
investments over US$1.5 billion.
**neoIT CEO, Atul Vashistha, will discuss Emerging
Outsourcing Trends in the Chinese Market.
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The
Legal and Business Guide to Offshore and Global
Outsourcing
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October
29-30, 2003 New York,
NY
While many enterprises have experience with outsourcing domestically, this
knowledge is not enough when entering into agreements with providers abroad.
Learn practical strategies for structuring agreements and minimizing legal and
business risks.
**Offshore advisor, Cliff Justice, will discuss Project
Parameters: Establishing the Objectives and Structure of Offshore Outsourcing
Agreements.
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SIG’s
Sourcing Leadership 2003 Conference
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October
28-31, 2003 Scottsdale,
AZ
The Sourcing Interests Group’s 24th semi-annual conference will focus on
outsourcing business processes, IT and the offshore outsourcing market. SIG’s
conferences are acclaimed by many as the world’s top sourcing event for C level
executives and their direct reports.
**Chevron-Texaco and neoIT will co-present on Creating an
Offshore Roadmap.
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| Offshore Knowledge Center |
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Visit
Offshore Knowledge Center to learn more about global and offshore
outsourcing. Examine best practices on the full lifecycle of offshoring from
assessment and due diligence to transition, on-going management and analysis.
You will find reports written by respected industry analysts, offshore articles
from around the Web, and other important resources, such as newsletters and
presentations.
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neoIT in the News |
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India
poised to boom in outsourcing of financial services
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August, 2003
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Indian IT supervisors have much more experience and built up
domain knowledge, but earn much less pay packets than their US counterparts,
says Avinash Vashistha, neoIT MD.
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Navigating
the Offshore Services Roadmap
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August, 2003
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Despite the pitfalls associated with it, offshore services offer
benefits like cost saving, focus on core business, improve quality standards,
increase speed of business, flexibility in business operations, says neoIT CEO
Atul Vashistha.
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Opinion Poll |
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What areas of security do you consider
crucial when evaluating an offshore supplier?
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Resources |
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Digital
Philippines Foundation
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Digital Philippines Foundation is a non-stock, non-profit
organization composed of Information and Communications Technology (ICT) and
ICT-related.
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Mayer,
Brown, Rowe & Maw
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Mayer, Brown, Rowe & Maw's 1,300 lawyers worldwide bring
value and world-renowned legal expertise to buyers’ outsourcing needs.
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Your Space
(Readers
write-in) |
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neoIT derives knowledge from market intelligence. Your opinions and views
matter to us. If you feel you have something interesting or important to tell
us, please
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write to
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Note: Articles will be edited for content and length.
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