Volume 5 Issue 1 | January 2007
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Welcome to the January 2007 issue of Offshore Insights. We continue to track the Services Globalization industry to provide you with the latest news, views and trends that shape the way services are purchased, delivered and managed around the world.

This month's report looks at the factors that contribute to the growth in services globalization and identifies several trends. The report takes an in-depth look at the impact that the increasing number of sophisticated buyers, who now have several years of global sourcing experience, will have on the industry. Key service provider and location trends are also discussed.

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Offshore Outsourcing Articles
Services GlobalizationSM Trends 2007
By neoIT The key trend for 2007, neoIT predicts, is business transformation, which global companies will leverage to improve time-to-market, gain new business, standardize processes and significantly lower costs. This report provides a snapshot of buyer, supplier and geographic drivers that will shape the top global services trends of 2007.

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Industry Research and Case Studies
Maximizing Value and Avoiding Pitfalls of a Multi-Vendor Services GlobalizationSM Strategy
By neoIT
Global City Competitiveness
By neoIT
Seven Secrets of Successful Globalizers
By neoIT
Putting Services GlobalizationSM to the Test: The Relationship Between Offshore Maturity and Financial Performance
By neoIT
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Events
2007 Global Services Conference

neoIT Invites you to Begin the New Year A Step Ahead of the Rest
Register for the 2007 Global Services Conference: Driving Business Value Transformation
Wednesday, January 31, 2007 - Crowne Plaza Times Square, NYC
REGISTER NOW - SAVE $100*

The 2007 Global Services Conference is a full day, action packed event designed to help you identify innovative solutions, best practices, and leading service providers to achieve world-class business value from your organization's outsourcing investment.

Speakers include: Nobel prize winner and reknowned author, Joseph Stiglitz; Marty Chuck, SVP & CIO, Electronic Arts; Askshaya Bhargava, Head of Global BPO Investments, 3i; Soumitra Rathod, VP, Worldwide IT Outsourcing, McGraw-Hill, Inc; Deborah Kops, Head of Program Planning & Development, SharedXpertise; Atul Vashistha, CEO, neoIT; and Rusty Weston, Editor in Chief, Global Services Magazine.

*Valid only for Outsourcing Solutions Buyers/Employees Multinational Companies
CLICK HERE TO REGISTER at the neoIT Preferred rate of $295.


eServices Philippines 2007
February 15 - 16, 2007
Manila, Philippines
Jojo Aquino, neoIT Managing Director, will speak on the topic “The Global BPO Outlook: The Analyst’s Perspective” at the CEO Forum.

Russ Metcalf, neoIT Sr Director, will deliver a presentation entitled “Benchmarking in Shared Service Centers”.


The 2007 Outsourcing World Summit
February 19 - 21, 2007
Las Vegas, NV
Atul Vashistha, neoIT CEO, will deliver a keynote on "How Services Globalization is Futurizing the Corporation" while Eugene Kublanov, neoIT Managing Director & COO, will chair the “Global Destinations" track.


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Offshore Knowledge Center
Visit the Offshore Knowledge Center to learn more about services globalization. Review best practices on the full lifecycle of global services delivery from assessment and due diligence to transition, on-going management and analysis. You will find reports written by respected industry analysts, articles from around the Web, and other important resources, such as newsletters and presentations.

What’s new in Knowledge Center
The Overlooked Potential for Outsourcing in Eastern Europe
   
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neoIT | Global Viewpoint
Lifecycle Series Part I:
The Knowledge Phase

By Atul Vashistha
CEO, neoIT
In this and my next three columns, I’ll talk in depth about the four phases in the services globalization lifecycle: the knowledge phase, the plan phase, the source phase, and the manage phase. Looking at the process of services globalization as a lifecycle is an important part of seeing the big picture, of understanding that services globalization is a journey and not a destination, and ensuring a disciplined process is in place to ensure long term success.
neoIT in the News
Cost Arbitrage - Globalization - neoIT
CIO Weblog, December 2006
Success of Multisourcing Engagements Depends on Planning
Global Sourcing, December 2006
Outsourcing: Beyond Bangalore
BusinessWeek.com, December 2006
Learn more about neoIT
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